Our doctor's surgery used to be clogged up with old dears and codgers treating it as a social club. Then they built a new surgery on the edge of the small town, to huge protests from the local Decrepit Wrinklies Association.
Result! The oldies can't make it to the new place nearly as easily as the old one, so they only go if they are actually ill. It's far easier to get an appointment and the waiting room doesn't smell as bad.
On the other hand, the queues at the Post Office are huge ("And this is a parcel to my granddaughter in New Zealand ... here's a photograph of her ... the price of fish these days ..."). And it pongs a bit.