Sick of being taken advantage of, shall I hand in my notice?

[Foodlover12]

I have posted before, so I apologise about reposting.

I work for an hourly rate of £9.25, have been there for almost 3 months.

They are short-staffed and will ring you virtually every day to ask if you can do overtime. I’m the sort of person who feels bad saying no, especially as the job is caring for vulnerable people.

I work virtually 7 days a week. The job was advertised as working alternate weekends, but I have only ever had one full weekend off. Even if it’s meant to be my weekend off I am called up saying ‘can you just do a few hours for us’.

However all of my colleagues in my area get the hours they want, bar a couple of gripes. Another lady has just asked if she can only do 2 days a week, and they granted it.
I feel they are taking advantage of me. I am down at the moment to work 2 weeks straight without a day off. I asked the manager if he could factor in a day off, he said he would have a look but hasn’t so far.
I come out with a good salary, but I work over 50 hours per week.

The 2nd issue is that in the double up calls I have to do, one of the carers is rude to me, I have posted about this before. I discreetly asked 2 other colleagues how she was with them, and they said she was fine. It’s upsetting that it just seems to be me.

I have asked the office to pair me with someone else, they said they cannot as they are short staffed, but that they will have a word with her.

I am fed up and down. I just want to quit tomorrow. Constant calls to do overtime, only 9 hours rest break in between shifts sometimes.

However I’ve only been there for 3 months. My previous role I only stayed 2 months as it was night shifts which I struggled with.

So I feel like I should wait at least 6 months before changing again. Sorry for the rant, just feel like a fool.

We’re you expecting different answers from when you posted last week?

Ask to see the risk assessment for any new service user. You should not be put in a vulnerable situation nor them. Do you not record each visit, in which case why are there urgent queries between shifts. If you must check messages, do so only once when convenient to you. Turn phone off or ignore otherwise.

You post about this every single month. Or more. Do you expect different answers each time

I phoned again today saying I need a day off and they said they will try and give me one next week. I feel trapped, I bet they won’t, what can I do really

You need to leave @Foodlover12, because you've stuck it out, said no etc and still they keep on. They don't own your soul.

Refuse the shift. Tell them you are not available.

If you don't stand up for yourself op then they will carry on taking advantage, don't ask for a day off, tell them you need a day off, you could be flexible in that you could ask which day would suit them best, but tell them you have to for your mental health. Tell them that going forward you will need your 2 days off a week, again, tell, don't ask.

The ringing thing really isn’t a ‘pathetic excuse’ today they called twice to ask questions about service users, I couldn’t have predicted what they would call about

Unless I have missed it you have not explained about the phone calls.

Are you on call when you are not on shift? If not why have they taken upon you to answer the phones? Do you have any obligation whatsoever in your contract to answer calls outside of your shifts?

If not then stop doing it.

What you can do is not answer your phone. Just ignore them out of hours - you can block number. If they have questions re customers they need to ask when you are on shift or check with someone who is working.
Is there someone doing job you can talk to who knows how it all works - other carers aren’t putting up with it.
You aren’t being paid to be on call constantly.
You sound very passive. They are taking advantage.
There is nothing they can say to you. We called at 2pm to ask you about Brenda. Just say Why? I was down to work 4-10 pm today. And repeat. They call at 7.30am x 6 ignore and turn up for your 2-10 shift. They’ll soon catch on.
Worse they do is say no job and you can get another care job same day. They won’t though because they’ve got too much work and too few staff.
You would be much better getting another job and starting as mean to go on not giving them your number just have a payg sim in a cheap phone you switch on at start of shift and off after.