We should be able to get 30 hours free. We’re on UC, I get LCWRA and husband is self employed earning more than enough to qualify. I have checked here www.legislation.gov.uk/uksi/2016/1257/regulation/9 and we definitely are eligible.
Yet when I go to apply, the form asks me if I receive Carer's Allowance, Employment and Support Allowance, Incapacity Benefit or Severe Disablement Allowance. So I answer no. It asks me if I’m working. I answer no. It tells me I’m not eligible. But I am.
They do have a helpline number I can call which I have tried but honestly, I might as well be trying to call the fucking moon.
AIBU to think they’ve made this impossible and the personal responsible should be subjected to some extremely harsh language?
Also any ideas how I can actually go about sorting this out would be amazing.