Following an operation DD came back to the ward with a syringe driver with Fentanyl for pain relief. She also states she was given 2 additional doses whilst in recovery and was kept there for about 6hrs.
The next morning her oxygen sats were at 82% and she was having problems breathing. She was itchy & had a rash. They said she was having an allergic reaction but instead of ceasing the syringe driver they just gave regular antihistamine. A nurse from the intensive care unit who knew DD dropped in to see her and said they needed to discontinue the syringe driver. DD mentioned this to the nurses on the ward.
The next day the nurse from intensive care dropped in again and was concerned to see the syringe driver still in place - although DD had stopped using the button for additional doses to help with the pain.
Following this second visit the syringe driver was removed.
After being discharged DD requested a copy of her drug chart. The person she spoke to about this said they weren't sure that type of record was kept. 
DD has contacted PALS and again requested a copy of the medication chart. Is there anywhere else she can go/ask to find out more?