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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think care assistant job will fit in well with family life?

85 replies

Livvielo · 22/09/2021 22:51

Posting mainly for traffic…. Is anyone here a care assistant or has been one in the past? I start a new job next week as a care assistant in the community. My hours are x 4 days a week 4pm-10pm and one weekend shift a month 6am-2pm.
The pay is low- £9.50 an hour weekdays, £10.50 an hour weekends (plus fuel allowance.)
It is less than what I get now for my 3 days a week work in a different field, but this job and these hours mean DH and I can be like a tag team- he comes home from work, as I leave for work. So no childcare issues. I tend to go to bed around midnight, so still a couple of hours when I get back from work.
But I’m under no illusion that the job itself is easy. I’m wondering what the reality of care work is like, and if it really does work well around family life. Any tips? Things you wish you had known before you worked in care?
Thanks I’m advance

OP posts:
NotMyCat · 23/09/2021 00:28

To add. I did double calls and shadowed on some singles and was working alone after about 2 weeks (no previous experience)
Generally single calls are stuff like making a meal/drink, medication, maybe helping get dressed, checking people are ok. I always found going into a new place quite daunting alone but didn't show it!
Double calls are hoists, showering/pad changes, people that are more immobile and it's more physical. Protect your back, lift properly

OddSockReunion · 23/09/2021 01:26

@GrettaGreen

You WON'T be handed an invoice. Recouping the overall cost of training and time invested is shit but common (and necessary for some with the volume of turnover). Where I work now doesnt do this but it would be covering the money invested in development such as manager's/trainers wages as well as PPE and shadow shifts that weren't any benefit to the company as the person left.
Investment in the recruitment and training of staff only turns out to be a net loss to a company, on average, if its pay and conditions are so awful that many staff leave very quickly. The answer is to improve those, not expect staff to pick up the cost of their own induction and training. 🙄
OddSockReunion · 23/09/2021 01:29

I will say Its very hard demanding job , most shifts u get 15 to half hour to do care in

Can you explain what you mean, please?

MorriseysGladioli · 23/09/2021 01:52

I do 4 hour and 7 hours with the same clients.
One I do no personal care, no hoisting and no meds.
The other I am with one other staff member for the whole shift.
I do meds and hoisting and personal care in, but I am trained in those, so it's not an issue.

JustGiveMeGin · 23/09/2021 05:42

I started my current role in care about 6 months ago for adults with learning disabilities. Lots of lone working. I got approx 6 hours shadowing before a member of staff left and I was put on the rota for full shifts.
I am very much someone who can wing it in most situations but bloody hell it was tricky for a week or two!
The other thing to be aware of when lone working (mine includes night shifts) is that you never really know the background of who you will be working to assist.
One of the gents I have to look after spent a very long time in prison for an offence that sickens me, I found out from other members of staff after I'd took the job what he did....funnily enough the care company didn't mention it.
I am now starting to have issues relating to the offence as he is showing behaviours that mean he might be heading back that way which will be no fun for me on a 12 hour night shift, we can ring on call but they take about an hour to arrive so if anything happens it's the police or deal with it myself.
Anyway OP, I hope you have a thick skin (hide of a rhino preferably) because all of the lovely smiley pictures of a nice little OAP they use for advertising are bollocks! Just remember, there are good and bad people everywhere all of the time and you won't have a clue which it is that you are looking after.

Pixxie7 · 23/09/2021 06:52

Former nurse so have some knowledge, firstly what training have they given you, ? Lifting is vital as is the need for hep B vaccine, cpr training . Don’t expect to finish on time, many care workers are taken advantage. Stand your ground from the beginning. Good luck.

Pippa12 · 23/09/2021 06:53

In answer to your question I work shifts similar to yours. I work till 3, come home and my DH starts at 4. I work other shifts but for those my mums helps out. When it works, it’s perfect. No childcare worries or costs. I do often finish late or get stuck in traffic tho which can cause friction with my DH.

As for the advert, our DBS is taken out of our wage at commencement of post, so I wouldn’t say that’s unusual. Paying for uniform isn’t unheard of, do you just have to pay for it if you leave?

The turnover of staff is a chronic issue in the care sector, it’s absolutely horse-work for very little money but so rewarding at the same time which keeps carers in post. I suppose they are trying to solve a turnover issue, but forced staff retention would be a huge red flag to me.

pinguwings · 23/09/2021 07:08

There are good agencies out there and if you are genuinely interested in providing proper care then I would try and hunt some of them out.

Look up your agencies CQC report.

MAKE SURE THEY PAY YOU FOR YOUR TRAVEL TIME BETWEEN CLIENTS. Please, please, please check this as many agencies don't.

I'm sure it's illegal for them to demand payment if you leave. Maybe contact ACAS?

You can join a union too - RCN or Unison both take on care assistants.

Keep a very close watch on your hours and mileage, write them all down. Do not let them pressure you in to doing things by yourself that aren't safe or to try and complete everything in an unrealistic time frame.

TwilightSkies · 23/09/2021 07:14

Have you signed the contract yet?

ElfridaEtAl · 23/09/2021 07:22

@OddSockReunion

I will say Its very hard demanding job , most shifts u get 15 to half hour to do care in

Can you explain what you mean, please?

I think they mean you only get between 15-30 minutes to complete the care job. Which if someone has challenging behaviours is unrealistic.
Howshouldibehave · 23/09/2021 07:34

4 days a week 4pm-10pm and one weekend shift a month 6am-2pm

Those hours might fit in with your partners work and would avoid childcare, but I wouldn’t say they are hours that ‘fit in well with family life’, no! Is that your primary motivation-seeing your kids? Are they at school?

Diceychoice · 23/09/2021 08:01

@Pixxie7

Former nurse so have some knowledge, firstly what training have they given you, ? Lifting is vital as is the need for hep B vaccine, cpr training . Don’t expect to finish on time, many care workers are taken advantage. Stand your ground from the beginning. Good luck.
The hep vaccination isn't standard for care workers, nothing is except for now covid, unless you work for an NHS trust, some providers may arrange/facilitate it but it's not like nursing etc where you need some vaccines before you train or start. Hopefully things will/have chang(ed) due to covid.
cheesegloriouscheeseyum · 23/09/2021 08:32

@Pixxie7

Former nurse so have some knowledge, firstly what training have they given you, ? Lifting is vital as is the need for hep B vaccine, cpr training . Don’t expect to finish on time, many care workers are taken advantage. Stand your ground from the beginning. Good luck.
Not lifting, manual handling. No one should be lifting these days!
StripyHorse · 23/09/2021 09:11

Paying for the DBS is fairly standard (I did for a teaching role with the council) but if you intend to stay in this type of job sign up to the update service - that way you won't need a new one if you change company / when the current company want to update their records.

Threearm · 23/09/2021 09:14

My experience is it wasn't even remotely like advertised sadly.

Flawedperfection · 23/09/2021 09:16

Don’t worry about the repayment for their “training”, OP. I have worked for 2 x care agencies who threaten this in their “contracts” (which are totally in their favour btw), and I was never charged in my final payslip. I feel they do it as a method of control: firstly to threaten you as to what COULD happen if you go early, and secondly (most important, I guess) to see if you’re really serious about making a go with the job in the first place.

I hate that the shitty training (some) offer you is now unpaid, and they dare to threaten to charge you for this time that is mandatory, whereas in the past, training was often paid. But, then that system was open to abuse as you’d get people doing the training, getting paid and then walking out after one shift, sometimes DURING a shift! Every care job I’ve done, it is rare that people I’ve trained with have lasted more than 2 months, and that’s NOT due to the clients, but because of the agencies. I met someone yesterday (a lovely carer) who was regularly doing very messy intimate care, including: catheters and complicated bowel extractions (hope that’s the correct word!) etc for just over £10 an hour. She regularly goes over time, gets very messy with bodily fluids and then the agency dare to ask her why she’s “running late” and don’t let the next client know she has been delayed. Fun times…

FleasInMyKnees · 23/09/2021 09:40

Sorry but I wouldnt do this, there are many red flags. If you want to work in care I think you would be better and safer working for the NHS. You can join a bank and work "twilight" shifts. You will not be lone working, the pay is better, you get properly trained, you dont pay for DBS and uniforms, the holiday, and sick pay is good. As a manager I would not be asking a new inexperienced carer to lone work and I guarantee that you will not get away on time.

Washeduponthebeach · 23/09/2021 12:15

The person I know who did it had to pay for her own DB check , and if she left before 3 months, had to pay for her 'training' such as it was. She was left taking on a lot of responsibility which she hadn't been trained for, cleaning up shit, helping people in and out of the bath, the list goes on. It was absolutely horrendous and they treated her appallingly. It's not a job that anyone in their right mind would want.

FleasInMyKnees · 23/09/2021 12:26

Washeduponthebeach. A lot of people enjoy caring jobs, what did your friend think it involved, personal hygiene and helping with the toilet is essential care. It can be a rewarding career but yes you need training and respect.

bilbodog · 23/09/2021 12:35

Just a simple question - but bearing in mind that the training being offered to new carers seems to be very inadequate, pay is awful etc. WHY does it cost so much? There seems to be a huge black hole somewhere?

HopingForOurRainbowBaby · 23/09/2021 13:31

I paid for my DBS, but got my ID badge and 1 uniform free. Well I ended up getting 2 uniforms free but that's only because someone passed me theirs that didn't fit. Any other uniform we have to buy ourselves but it's deducted from our wages. Most of us buy them online delivery is longer but they are usually cheaper. Having to pay the company back if you leave within a certain time doesn't sound right to me. Have you misheard that part and they were on about if you decided to do an NVQ in health and social care? I know if I leave during mine I have to pay £2000 back to the company, but if I'd left before I started doing the NVQ I wouldn't have paid anything back. If I'd left within the first 3 months it would've just meant I wouldn't have gotten paid for any of my shadowing or my calls. As for the high turn around of staff, I think pretty much everywhere is like that, it doesn't necessarily mean the company is shit to work for I don't think a lot of people realise how hard and demanding care work is and can be. You said you've taken the job because it fits in perfectly with your husbands job. Are you actually doing it because you genuinely do care or because it fits in with your husbands job?

C8H10N4O2 · 23/09/2021 13:32

So your hands on training is just doubling up for a week then you are on your own?

What training do you have for eg helping disabled people in and out of bed, in and out of a shower, on and off the loo, providing intimate care etc? Or managing dementia/disruptive behaviour or medication refusers in 15-30 mins?

That and the 12 month lock in would worry me as an employee, honestly it would worry me more if you were looking after my relative. Its a highly skilled job even if the money is poor.

NotMyCat · 23/09/2021 14:02

@C8H10N4O2

So your hands on training is just doubling up for a week then you are on your own? What training do you have for eg helping disabled people in and out of bed, in and out of a shower, on and off the loo, providing intimate care etc? Or managing dementia/disruptive behaviour or medication refusers in 15-30 mins?

That and the 12 month lock in would worry me as an employee, honestly it would worry me more if you were looking after my relative. Its a highly skilled job even if the money is poor.

We had classroom training then manual handling using hoists/slide sheets etc The shadowing was showing care and introducing us to people If you're in a double they would pair you with a more experienced carer, and the app we used has notes so "may refuse meds but relative will give them later" type thing for single calls I did a week in the classroom, then a week shadowing. Most of it apart from the handling side is common sense
Diceychoice · 23/09/2021 14:20

@bilbodog

Just a simple question - but bearing in mind that the training being offered to new carers seems to be very inadequate, pay is awful etc. WHY does it cost so much? There seems to be a huge black hole somewhere?
From what I understand, care in the home costs between £15-20 per hour. Nearly £9 of that is staff pay (which is assuming the person only needs one person, double it if they need 2), add to that tax and NI the employer pays, insurance for service users and staff, mileage allowance (if they pay it) admin and office fees, uniforms, training and then of course it's a business, so profit too. So it's hardly surprising that in a profit driven business, the corners that can be cut like training, staff providing their own uniform and DBS, poor training because it's cheaper, and not paying mileage happens. So the staff effectively are subsidising it in those situations. Councils will only pay a certain amount when they fund care, people don't want to pay more and lose more capital or property if they're self funded, and no one wants taxes to go up to pay for it - but they still want the care available. The expectations keep rising (I'm not saying they shouldn't be high, of course they should) but the money to make it happen doesn't - so we end up with the situation we've got now. Everyone wants top quality care, at bargain basement prices.

The cost of living outstrips what care assistants earn, because despite being called that, it's not a 'living' wage. And in the current climate you can earn the same or more, for far less responsibility, risk and challenge, and people are doing just that, so we've got a shortfall. And with an ageing population, who's care needs are increasing, it's getting worse. 20 years ago I looked after people in their 70's and 80's, a few to their 90's, now it's 80's and 90's and someone over 100 isn't a novelty.
Care has always been expensive and care assistants wages have always been low, training patchy and conditions poor, the standards have risen a lot since I've been in care, for example the use of moving and handling aids rather than doing it physically by hand - but buying, maintaining and training people to use that equipment costs money.

Larger companies, as with most anything, do well it seems, the ones I've worked for have anyway. The stark reality is that good care with adequately trained, paid and treated staff costs money and no one wants to be the ones footing the bill.

C8H10N4O2 · 23/09/2021 14:26

We had classroom training then manual handling using hoists/slide sheets etc

This is the bit I'm particularly thinking of. I don't think manually handling patients is automatically common sense. A week in the classroom with hands on practice before shadowing is very different to a week online training.

I get that many carers have a head start from providing informal care for family members but not all will do. I think its the implied lack of respect for the job, the staff and the clients which I find bothersome.

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