[Name redacted by MNHQ] nursery in Birmingham:
During the first 2 hours of the first day of my then 12 month old son being there - they dropped him off a changing table onto a hard floor.
He had a huge lump on his head and was quite drowsy for a week afterwards, but neither A+E nor GP seemed too concerned.
Now he is struggling with communication and when we tried to get a medical examiner and solicitor to help us get some money out of the nursery to pay for Speech and Language Therapy, we have pretty much been told it cannot be linked and nothing has been done.
I would like someone to at least tell me they will look into this nursery or provide some help in the private SLT (as NHS is taking >6 months to refer through) - is that unreasonable?
Put my most precious person in the care of someone else and in an inexcusable moment when full attention was meant to be on him, there was a serious error which lead to a severe head injury in a 1 year old child.
Must admit I feel quite let down.