I read threads like this, and it just isn't my experience at all. Mine is this...
Dd just been to hospital for 2 broken arms. Absolutely and utterly brilliant service. Doctors and nurses, all of them, and there were a lot, all lovely, professional, friendly. None seemed tired or burnt out. In fact, I was kind of flabbergasted by how good it was - can I get you a cup of tea, what would you like for dinner etc etc
Every time I've needed a doctor over the past say ten years, (amd it's not often, maybe once per year for one of us), phone is picked up, appointment has always been for same day.
Dd1, nhs saved her life when she was a baby with bronchiolitus. We were rushed through. Again, brilliant service.
My step father, incredibly unhealthy and doesn't help himself whatsoever. Same day appointments, he's been kept alive when he wouldn't have been with a plethora of drugs.
I'm not doubting anyone else experiences at all, I've just never had bad service.