Not really an Aibu, more of what would you do in this situation. Should I complain or just leave it?
Bit of background, I'm currently 9 months pregnant and booked in to have a c section early next week. I've been told by the hospital I need to self isolate until then and I'm due to have a PCR test done tomorrow as required. I also have a 1 year old who keeps me pretty busy.
I live in a rented house and was contacted by a gas company last month to arrange the annual gas safety check. We agreed a date, but they couldn't give a time, all fine. The date came round and I waited in all afternoon, but nobody turned up! Fast forward to today, a man knocks at the door and says he's here to do my gas safety check. I said to him it was supposed to be a couple of weeks ago, and he said no I emailed again a few days ago to say I'm coming today. Clearly something had gone wrong with the original date, I was annoyed nobody had contacted me about this & I wasted my day, but I understand things happen/ go wrong. But Straight away his attitude got my back up. Surely it has to be arranged, you don't just TELL someone you're coming round? So I asked him if he would mind wearing a mask - he then told me no it's not a legal requirement and he doesn't have to wear a mask. I was weary about refusing him to come in because it is a legal requirement for the gas safety check to be completed and I didn't want to cause problems, but I explained that I'm due to have an op and am supposed to be self isolating until then. Had I known in advance he was coming, I would've discussed this beforehand. He then went on to say "well I could've just got the keys from the estate agent and come in anyway." I said so you're telling me if I didn't answer the door today you would've just let yourself in? Because the original email stated they could get keys, with my permission, if it was more convenient for me. He said no I don't need your permission and he was telling me the email wouldn't have said that. (It did cos I double checked after he left). Surely engineers can’t just let themselves into someone else’s property?! It made me feel really vulnerable as I’m often at home on my own with my young child, as I was today.
Should I complain to the estate agent about this? What can they really do. Or should I just leave it? I’m annoyed with myself for not standing my ground more at the time but the whole scenario just took me aback. I wish I’d said more to him so not sure if my anger is clouding my judgement and maybe it’s not that big a deal. The check did take less than 5 minutes and I waited in another room, so this risk was minimal. But at no point did he tell me that’s how quick it would be, I didn’t have a clue what he needed to do. I was more annoyed at his attitude towards me and the “threat” of saying he could come in anyway.