to get up and walk out of the nail bar

[nametaken]

My appointment was for 12. I arrived at 11.55. At 12.20 I put my coat on and left after being kept waiting, not offered a coffee or even an apology. Would anyone else have minded waiting 20 minutes (or more, who knows how long they might have been?

Did you ask why they were running late.

I would give it half an hour before leaving

I waited from 4.30 to 5.15 at the hairdresser yesterday. But at 4.50 my hairdresser asked me if I was OK or if I had anything to get in the shops as she would be a while. I decided to sit where I was & read a magazine!!

yanbu but I think you should have said something to them before you flounced.

If they'd said something or offered you a drink then I probably would wait longer -but as they didn't YNBU in my opinion.

Had a hairdresser who used to do this all the time and then would take calls, blow dry other womens hair when half way through my cut so stopped going. Must say if this kept happening at hair/beauty place without explanation I'd stop going...

Would have asked them how long the wait was maybe. I hope you huffed loudly as you went so they saw you go.

Depends. Do you always go there? Are they normally good? etc. My mum walked out of the hairdressers once, he was very good but always late and so because of this she made it very clear when she booked the appointment that it would be in her dinner break. After 45 mins she got her coat and walked out. (I'd already stopped going to him a year before after he made me cry! ).

ST - How did he make you cry? I hope its not scissor related...

Good for you, YANBU at all. Poor customer service drive me mad. I don't care if they are running late or get things wrong in a restaurant etc as long as they are polite and let you know there is a delay. No appology or even a coffee offered is sheer complacency and they deserve to go out of business.

YANBU, If no apology was offered and a drink at least. I love the new salon I go to, its lovely, and very spa like rarther than the run of the mill salon, and I can walk to it.

i don't stand for tardiness in such places.

there are too many other nail bars in a city to put up with that.

YANBU.

my time is as valuable as their and i am paying them top whack for theirs to provide me with a service.

OSTM...I'd been going to him for years, like I say he was a very good hairdresser. I'd had blonde highlights and colours..looked beautiful but was very expensive (to me anyway, over £100 a time). I wanted to have my hair dyed back to my usual brown for a while to give it a break. He told me not possible, it would turn green. I told him that I'd seen it done plenty of times on friends. He refused.

So anyway, I had it dyed brown somewhere else...it was absolutely fine. I went back to him for cuts but no colour for about a year. Then when DD was about a month old, (full of hormones!) I decided to treat myself and went back to him for some blonde highlights.

He got the junior to wash my hair and insisted on a strand test. Fine no problem. She brings back this strand test into the room where im waiting (with about five other people in various stages of colouring) and tells me he's not happy with it, and wont dye my hair. "Ok" I smiled, "just ask him to do what he can with the style then". She trots off and the next thing I know, he comes charging in and starts shouting at me "I WILL dye your hair if you want, but when it all drops out, you try to sue me and you wont get very far, i've got five witnesses in here" and ranted for about five minutes.

I was so humiliated! I never went back lol!

st that sounds like my hairdresser, was he in leeds?

maybe someone had a nail emergency.

lol no louismummy..perhaps its the creative/artistic temperament of a hair genius?

ST - What a strange little man, you poor thing,in front of people too.
Its clear he has a small willie!