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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think home care is an absolute nightmare?

102 replies

Stuffedcrustpizza1 · 07/08/2021 14:03

I’ve worked in a nursing home before but this is something else.
I’ve had one day of shadowing, and then that’s it, out on my own to calls.

I walk but calls are no more than 15 minutes walk apart. Even if I power walk, it’s an issue.

My first call was at 7am, that was supposed to be 30 minutes and then another call directly after for 30 minutes, even though it takes 10 minutes to walk there.

Both calls went over 30 minutes, I need to be more firm and just go, but one kept saying she was frightened then another lady kept asking me to do extra things, so it was more like 45 minutes for both.

Then a lady didn’t answer, so that delayed me. I then had to wait 2 hours at a 30 minute call for an ambulance to arrive for a lady that had fallen over, so that meant I had to phone on call and cancel 2 of my calls, I bet they and their families were not happy at all with me.

7 hours nearly without using the toilet. Hopefully I’ll get more used to it over time, you feel like each call is so rushed and that you can’t give the adequate care.

Anyone else done this job or had experience of home carers?

OP posts:
WiddlinDiddlin · 08/10/2025 06:23

Hopefully the OP has found a better job where she can give her service users the support they actually need and have time for a wee - it has been 4 years since she posted.

Dobbyafreeelf · 08/10/2025 14:04

I went self employed 6 years ago and now do mainly private in home care. Honestly it’s been life changing. I decide which clients I take on, how many clients I have in any one day. I don’t do first calls less than an hour long as a rule, if they are having multiple calls in the day then some of those may be 30 minutes. I charge less than the agencies charge and more than they would be paying me. It really is a win win situation as the client gets a personalalised service, decent care and regular reliable faces and I get an ok wage.

The only downside is that I have to run a business and do all my own tax etc.

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