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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Rude service in restaurant,aibu ?

38 replies

echofallss · 23/07/2021 16:02

Just been to a Italian restaurant for lunch.
Ordered starters and mains and said we would decide after if we wanted a dessert.
I was on my last slice of garlic bread and she came over and removed the plates etc before I had finished with it.

Then 1 minute later main came out.
Just put my fork down and she comes over and removes the plates and brings the bill.

We didn't even ask for the bill as we were still deciding if we wanted a dessert.
We had a drink and were still drinking it.
Within a minute she's back over asking are you paying card or cash?
So I said card and she gives me the card machine.

It was all so rushed.
Normally they let you ask for bill.
Then after we had paid and were drinking our drinks she kept staring over as if to say "are you leaving yet"

Aibu to think this is quite rude ?

OP posts:
Kanaloa · 23/07/2021 17:00

You could have said I’m not finished with that, or can we have a dessert menu, or just said we’re just having a look. It is rubbish service but if you allow rubbish service you’ll often get it.

MadeOfStarStuff · 23/07/2021 17:07

Yes it’s rubbish service but why on earth wouldn’t you just politely say something? No need to kick off, just a calm “actually I’m still eating that” or “can we have the dessert menu please”

Absolutely no point silently seething and posting to MN when using your voice like a grown up could’ve avoided it

UrAWizHarry · 23/07/2021 17:11

Looks like they needed the table back for a later booking.

But sheesh, don't just sit there and say nothing and then moan about it on the internet. What good does that do?

Ilikeknitting · 23/07/2021 17:16

As my old mum used to say “you’ve got a tongue in your head, use it”
You needed to tell them, not us.

Sorry op, but you needed to say “sorry, we haven’t yet finished” no need to creat a scene, but he was a waiter, not a bloody mind reader.

5foot5 · 23/07/2021 17:18

Sounds like an inexperienced waiter.

This is credible. There is a bit of a staffing crisis in hospitality right now. Could be the person service you was not being intentionally rude but they just don't know the form and haven't been properly trained / supervised.

As others have said you could have politely pointed out that you wanted to see the desert menu, have a coffee or whatever.

toocold54 · 23/07/2021 17:18

Many places clear the table quickly as they get complaints if they don’t but putting the bill down was rude and I would have said that you are thinking about getting a desert so want to look at the menu.

The only thing I can think is that due to covid rules they can’t have anyone sitting there with no food socialising.
But it was still rude and I would have taken my time finishing my drinks even after I had paid.

BumBurnerBum · 23/07/2021 17:18

Judging from my last trip to Rome I'd say it sounds like a very authentic Italian restaurant 😄

DillonPanthersTexas · 23/07/2021 17:22

Usually restaurants will advise upfront if they need a table back by a certain time, very unprofessional to just hurry you along. I'm not a fan of jumping on social media or TripAdvisor with some one star rant. Talk to the manager, calmly present your complaint and I would not be surprised if at the very least you get an apology or the offer of a bottle of wine or similar if you were to return.

Lesson of the story is to make your feelings felt at the time.

Oulidae · 23/07/2021 17:26

Welp, they clearly didn't want you there for long (if at all) for whatever reason. Couldn't be that upset with them though as I don't think anyone in their right mind would enjoy working in retail/hospitality at the moment

Imnothereforthedrama · 23/07/2021 18:15

I agree with others if you want us all to agree then yes I do it’s rubbish service being rushed is just as bad as slow service. But yabu as I would of said something.

CorianderBee · 24/07/2021 00:31

Was it very busy? Do you have to make reservations so they had a table coming up?

CorianderBee · 24/07/2021 00:35

Read the updates, never mind. Sounds like a waitress who isn't great at her job tbh. Unless the restaurant is usually one for lunch breaks or business folk who want to be in and out in an hour.

MadameMonk · 24/07/2021 01:17

It’s handy in life to learn the difference between ‘rude/confrontational’ and ‘assertive’. One is to be avoided whenever possible, one is an important adulting life skill.

Until we create our own boundaries in life, and practice speaking calmly about them, we can’t blame others for annoying us.

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