Reaching end of tether

[MahMahMahMahCorona]

DC9 transitioning to new school in September. At least, I hope they are: I've had no confirmation from either the school or the local council. No transition days (Covid), nothing.

I don't know what time school starts or finishes, how to go about lunch, teachers name, class name (2 classes per year), where I drop off / pick up, let alone DC medical condition / emotional support (bullied hence transitioning) / food intolerances handover, and yet I've called the new school office to ask to speak with deputy head quite a few times over the past few weeks.

AIBU to think this is a bit poor? Should I instead call and ask to speak with DC new class teacher? I'm at a loss to know whether this is the norm! Help!

Is there a school website?
Contacting the school to see if you've missed transition info is probably a good idea since it's the holidays soon.

Thanks for responding: that's a good idea. Yes there is a website but there just isn't the basic "this is what a school day looks like" information on it. 😩

This is very poor and if you have received no paperwork then you can not assume that it is happening. You need official notice from the CC and or the school. I would go and knock on their door this week before they all go on holiday. Ie now… today or early next week if it’s not the sch holiday yet.

Why are you ringing the deputy head quite a few times? Seems hugely excessive.

@sherrystrull

Why are you ringing the deputy head quite a few times? Seems hugely excessive.

Initially she was the contact we had, she showed us around the school in May, and said "if I can be of any assistance let me know". The head seems to have iron gates around them, and I would prefer to speak to the contact I have already made rather than one of several members of an office team about my son's confidential health and emotional needs. Several times over several weeks is probably once a week for the past three weeks, to discuss handover. I don't believe this to be excessive.

I’ll be honest I don’t really know how these things work. But I would have thought you would have had to have confirmation from the council first to confirm that your child has been offered a place in the new school? That might be why they are not coming back to you because they haven’t even had the confirmation themselves?

@TotorosCatBus

Is there a school website? Contacting the school to see if you've missed transition info is probably a good idea since it's the holidays soon.

You are a star. Email sent, telephone call just received from d-head. Invitation to transition next week. Thank you. Panic over!

Great news!

Oh wow! Great news