This is not really a serious question because I don't actually want to post a bad review for this place (we use it often). However, today we were sitting at a table by the bar in a pub we use often, and I felt droplets falling over my head. Couldn't actually see what had happened; just that it had come from the direction of the bar. I assumed it was water. I stood up and said, "What's just happened?" Turned out to be a sachet of tomato sauce being opened by a member of staff behind the bar. As I turned towards the bar my husband said, "You've got tomato sauce on your hair." Turned out I also had tomato sauce on my arms, and more annoyingly, on my white dress. Later, my husband said, "You've got three more spots on the back of your dress", and I'd walked through town with that on display. Even just now I've just felt something on my hair at the back which is obviously still tomato sauce.
The staff response to this wasn't great but they're all young and dealing with working in a weird world. Apologic, but no real acknowledgement of what you've just done to your customer. This one-off definitaly wouldn't stop me going again. But, the real issue is - who knew tomato sauce coming out of a sachet could travel about four feet?
But also, if people use a place regularly and don't have any problems would you feel okay about posting a poor review on Tripadvisor on the odd occasion that something goes wrong?