To think improvement training at work is ridiculous?

[Buildabitch]

We have a simple admin task to our job role that 1-2 people will be delegated to do that day. You usually end up doing it once a week.

Management are now moaning that the admin task isn’t being done correctly and so every single person will now have training again.

I feel they picked everyone so people wouldn’t be singled out as doing a “bad job”. But surely if you can do the job it’s a bit demeaning to have additional training on a task that you’re doing just fine?

(Granted I might be one of the people who’s doing it wrong, but we definitely aren’t all wrong)

If it's a simple task how much training is needed? No, I wouldn't find it demeaning to be one of a whole team asked to do refresher training on something that was being done badly by the team. It's just part of the job/life.

Clearly it's required to be done a certain way and enough of you are fucking it up and causing headaches elsewhere. Retraining you all is a sensible way to go

Good lord if you consider that demeaning you would have a shock in my role. We have monthly standardisation meetings that almost entirely consist of telling us how to do something the way we are already doing it. I mean except for the odd panicked looking new person who goes a bit pale and starts furiously scribbling. Usually they calm down when a trained staff messages them to calm down and they will help them fix it.

It's not demeaning it's just quality assurance. Bigger battles to fight. This one is barely even a skirmish.

Maybe you’re not doing it as well as you think

@WildWestWanda

Maybe you’re not doing it as well as you think

Did you just decide to ignore the last part of my OP? Because it didn’t fit in with your snarky response?

I literally said - “Granted I might be one of the people who’s doing it wrong, but we definitely aren’t all wrong)”

This is the kind of shit that made me leave office work. It's amazing how some companies will micro manage menial admin tasks whilst others will chuck you the keys to a 44 ton truck and tell you to get cracking once they've seen and photocopied your license.

Not that the refresher training is unreasonable IMO.

Seeing as you think you might be one of the people getting it wrong, would you rather your employer single you out for retraining on a "simple admin task"? You don't get to be both incapable of doing simple jobs and simultaneously pissed off that you're being retrained. For all you know, you are all doing it wrong...

I also get annoyed at the general 'idea' that the whole team has to do further training, simply because management don't want to 'single someone out' for doing it wrong !

Same goes for the whole 'group chat' mentality IMO. I hate when I get a work 'chat' message like ''It has come to my attention that 'some people' are doing x, when they should be doing y. Can everyone now only do y.''
When did it become the 'norm' to avoid discussing work issues directly with the person/people it is aimed at ??

If a person is doing a task wrong or requires further training, then bloody well call them and them alone into the office and discuss it like adults FFS !
And if the person concerned is too much of a 'snowflake' to take constructive criticism/ further training, then are they really ready to work in the adult world

It seems to me to be cowardly not to have those who are failing undergoing training, done as discreetly as is possible. Weak management in my opinion.

Definitely agree with that. I'm a teacher in a traditional school with a pretty smart dress code for staff. Every now and then we get blanket emails about remembering that X item is not appropriate work wear (eg school branded fleece jacket). We all know who's been wearing that, but the management are either too spineless to have the conversation or some management consultant type INSET has told them it's more comfortable and less confrontational to do it this way.

I can remember in my immediate post grad temp job (whilt applying for academic positions), I was taught the alphabet by a life long civil servant.

Sometimes you just have to smile and put up with it.

But your last sentence indicates that you don’t even know if you’re doing it wrong or right. So surely everyone needs the training to ensure that you’re all doing it the right way and the same way?

When did it become the 'norm' to avoid discussing work issues directly with the person/people it is aimed at ??

Well I've been working in offices for 20 years now and it's always been commonplace. This isn't because of 'snowflakes', it's lazy/weak management.

So if you actually admit you are probably doing it wrong, it clearly needs addressing and sometimes a whole group approach works well as management as it shows there is an issue with several people so best to double check everyone understands.

What is your actual problem here-that other people who are doing it right have to waste time doing the training? Are they pissed off with you about it?

It typically costs as much to train all of you as it does to just train one or two and I’d be really annoyed if I had to run multiple training sessions because we hadn’t caught one of the people who were messing up the task.