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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To advise anyone not to move next to an AIR BNB

120 replies

Beggingforsilence · 27/06/2021 19:49

NC as don't want linked to my other posts.

I think IABU, I don't know. I recently moved into a beautiful old house in a coastal location rented. I've been here about eight months. It's lovely and spacious, and is close to my work and has fields behind it to walk my dog- the issue is the air bnb next door.

I wasn't aware when I moved in that next door (adjoining) was an air bnb, estate agent even said a nice lady lived there. Turns out yes, it's an air bnb and a popular one as we live 10 minutes from a large town, and 20 minutes from a big city one side and another 10min to the coast.

The issue is that every day the noise from the air bnb is unbearable. The owner has redecorated and the property has a bar with snooker table, sound system etc- also a large garden with bbq and hot tub. It looks lovely from the photos on air bnb. The issue is that every night including weeknights until 2/3am, there's hottub laughter, and music and bbq's and in the day time as well.

I wouldn't mind if this was just a neighbour, as would expect them to be at work in the week, so only use it during the evening or maybe on weekends, but as this is a holiday home and those using are on their holidays, it's every single day and night with no let up.

I'm a young-ish person 32F, so I usually put my headphones in or watch TV a little louder or go out, but it's becoming completely unavoidable now and I never really know whose going to turn up :( . A few nights ago, I was getting into my front door and a few guys at the air bnb were outside and they were making jeers and being leary drunk. I just locked my door and went up to bed but was a bit weary.

Sometimes it's partiers, other times it families or single couples. I did message my neighbour, who owns the property and lives 200 miles away and she said that everyone is vetted by air bnb, there's house rules etc but I doubt she'll give up the air bnb as it's currently on the site for 220 a night, so for a week over a 1000 pound.

I'm going to have to move aren't i? I feel so much guilt as these people are on holiday and trying to enjoy themselves and have paid a lot of money, at the same time- I can't really enjoy my house which I also pay a lot for even though it's everything I've always wanted. It accepts my dog, and has great space. I just feel so gutted.

I did have an important exam last week, and opened the window at 4am to ask one group to keep it down as I needed sleep, and they just laughed. I guess they're not bothered as once they check out they don't have to see me again?

Not sure, what I want from this just wanted to vent :(

OP posts:
ScrollingLeaves · 27/06/2021 22:35

Do what another poster suggested and get in touch with the council to see if it is licences.

Also, could you try to get a record of dates and times about the noise? Could you record the noise with your telephone to ‘prove it’ as it would have a date stamp. Complain officially about the noise to the council.

Macncheeseballs · 27/06/2021 22:35

It does sound lovely, kinda wanna stay there, quietly mind!

ScrollingLeaves · 27/06/2021 22:37

“Councils can investigate complaints of statutory nuisance to tackle noise produced at any time of day or night. They may also issue warning notices in response to complaints about noise above permitted levels from 11pm to 7am. These warning notices can be used by councils for noise that's not a statutory nuisance.7 Apr 2015
www.gov.uk › guidance › noise-nui...
Noise nuisances: how councils deal with complaints - GOV.UK“

DdraigGoch · 27/06/2021 22:38

Do you fancy learning to play an instrument? Nothing like hearing a beginner trying to play the violin to bring a tear to one's eye.

ginswinger · 27/06/2021 22:45

The way AirBnB works is that offers with good reviews get to the top of the list and poor reviews will go down. I would suggest firing a warning shot over the landlord's bow and tell them unless she tightens up on the rules, you will give them cause for poor reviews. She may argue that she can't control parties but she can control who she lets to. She can also employ a local rep to quieten down a noisy group.

This I would hope would have the desired effect but if not, you need a strategy to get poor reviews and put her out of business. I am not aware of any law against putting a rotten fish through the door to greet a new tenant on arrival, that's going to cause a whole heap of problems. I appreciate this might sound drastic but if you have tried to reason with her....

I write this as an AirBnB host btw, although I hope a nice one ;-)

DdraigGoch · 27/06/2021 22:45

Otherwise get yourself some monitoring equipment and start keeping a diary.

Beautiful3 · 27/06/2021 22:46

Because you're renting, I would move and specifically ask next time if neighbours are air bnbs.

CarlottaValdez · 27/06/2021 22:52

I've lived in several countries and yes, the UK is definitely the worst for being expected to put up with serious noise pollution and anti-social neighbours

Worst place I’ve lived for neighbour noise was Italy.

Completely agree this sort of letting needs much better regulation. I’ve had two family members sell their beautiful Edinburgh flats because enough of the stair had become AirBNB making it intolerable for the residents.

Unsure33 · 27/06/2021 22:52

Check land register. There may be covenants saying the house can not be run as a business. Then you can stop it.

Elys3 · 27/06/2021 22:52

I wouldn’t move before trying to tackle it.

Befriend sympathetic neighbors for mutual support, ensure you landlord knows what is going on and then each do all of the actions suggested on this thread.

KateOr · 27/06/2021 22:59

We're in Cornwall and starting to see this - lovely homes in sensible working , close to school neighborhoods going to air BnB.
For the first time, I've heard militant talk, noisy lawnmowers, dung deliveries, live your best early morning country life.
It's not a hatred of tourists it's just acknowleding that as holiday timetable is different to normal life and a temporary stay does not trump long term roots.

spongedog · 27/06/2021 23:01

@DdraigGoch

Do you fancy learning to play an instrument? Nothing like hearing a beginner trying to play the violin to bring a tear to one's eye.
or the trumpet?
MadinMarch · 27/06/2021 23:04

Midnight is far too late for the official cut off time for noise! I'd be on at the landlord to lessen this to no later than 10pm. at the latest.
Having said that, I appreciate that the users of the airbnb won't abide by that if they're not abiding by the midnight rule either. However, you can start to complain at 10pm instead of waiting for midnight.
I'd be inclined to buy myself a VERY powerful sound system and start blasting it out in their direction at 10pm if they didn't heed my request to be quiet.

1dayatatime · 27/06/2021 23:05

Along with previous comments you should try reporting it the Council as it is highly unlikely your neighbour has permission to run this as a business and has approved change of use.

Also you can report it to HMRC as I strongly doubt your neighbour is declaring the income.

Lastly if you could always report it to her mortgage lender - you can find out who is the lender from a £3 land registry search as I also doubt her mortgage lender is aware she is running a business from the property.

crankysaurus · 27/06/2021 23:06

Definitely trumpet practice at 7am.

Rrrrrrrrr · 27/06/2021 23:06

Borrow a cockerel, get a ton of manure for the garden, install a couple of extra bright search lights and start to learn the bagpipes on early weekend mornings

yellowsubmarines · 27/06/2021 23:07

Sounds horrible OP!

2. Play fire with fire. They keep you up until 4am? Loud music at 7am. Leave something noisy on and go out. A few crap reviews will get the owner’s attention.

I agree with this. The owner isn't going to care about you when she's raking in the cash each week. Start turning up your radio and knocking about along the party wall at 6/7am when the partiers have been at it all night. Park inconsiderately towards them or leaving your bins in an awkward spot. Be the neighbour from hell. A few bad reviews will get the owner's attention.
I would also complain to the council for change of use from residential to business, report to your Environmental Health department for unreasonable noise, report to HMRC (is she paying tax on all this income she's getting?), phone the police for drunken guests making lewd comments making you feel unsafe in your own home, talk to other neighbours to see if they are having any problems, go onto the local FB or neighbourhood website and start talking.

Lucky for you you are renting OP. If you decide to move I would explain in no uncertain terms to your landlord why you are feeling forced to move out of a home you love.

BlackeyedSusan · 27/06/2021 23:08

learn to play reveille on the trumpet at 7am.

reveille

crankysaurus · 27/06/2021 23:10

www.ebay.co.uk/itm/224488106326?hash=item344488a956:g:B0AAAOSwNEtgvOJm
How about a herald trumpet to start the day?

DrNo007 · 27/06/2021 23:14

I always give the same advice on MN so sorry to those who’ve read it before; but 1) enviro health at the council, and if the council are crap (some are but not all) then 2) a firm called sanctum consultants will help you without big expense. This route worked for me with my noisy neighbours from hell. You do not have to put up with this.

DrNo007 · 27/06/2021 23:16

Emphatically do NOT engage in revenge noise making as you could end up with a complaint against you or a lawsuit and it will invalidate any complaint you make.

YankeeDad · 27/06/2021 23:16

Get a rooster. Or a donkey. They’re sure to get a mention in the airbnb reviews by actual guests. Plus, you’d end up with a nice supply of animal manure that could ‘accidentally’ end up in the hot tub.

EarthSight · 27/06/2021 23:25

@WimpoleHat

Various things to try:
  1. Council. They often have a noise patrol. Constant reports; report every time.
  2. Play fire with fire. They keep you up until 4am? Loud music at 7am. Leave something noisy on and go out. A few crap reviews will get the owner’s attention.
  3. Speak to your landlord, who is likely to be on your side….
This @WimpoleHat

Putting in a sound system in a residential area was utterly stupid or selfish. Do still try to contact the owner first, but if she doesn't respond, I'm afraid the only way she'll listen us to make sure the guests are disturbed in the same way they're disturbing you.

ARealTrip · 27/06/2021 23:26

@BigasdaB

Every time you are kept awake at 4am etc call the owner, get her awake. I would literally keep buying cheap sims to do this if she blocks you. ‘I’m reporting noise from your property’ then log it. Could you speak to your local council and speak to your MP?
This. Most Airbnb’s say no noise after 10pm etc. You can complain.
EarthSight · 27/06/2021 23:28

@DrNo007 could have a point there, but @YankeeDad 's idea sounds great (would probably piss off your other neighbours though).

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