Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think Universal Credit were wrong not to pay me?

34 replies

incling · 26/06/2021 12:13

I lost my job in Feb due to my department closing down.
Unfortunately I had to make a claim for UC and have been looking /applying for work ever since.
To my shock feb and match my old employer was still reporting to HMRC saying I was getting £1,200 a month (I wasn't getting paid a penny)
This resulted in March /April a £0.00 UC payment.
I contacted my ex employer every day and got them to amend the figures with HMRC
This took over 2 months.

I started a RTI dispute and it came back that HMRC contacted my employer but received no response back.
So I started a mandatory reconsideration.
I uploaded my bank statement showing £0.00 money and also my personal tax account which shows my ex employer amended the details and my income was £0.00

Decision was no payment,according to UC that money might have gone into a different bank account.
So I've lost over £2,000
I went 3 months with zero payments and had to take out a loan to survive.

Aibu to think this isn't right?
My ex employer has amended this with HMRC why can't they just say that's enough evidence.

OP posts:
NatashaAlianovaRomanova · 26/06/2021 13:12

Has your employer used the correct option when submitting the APS (amended RTI) - they should have used correction to an earlier submission. They should also have issued you with a P45 with the correct leave date & gross pay/tax information.

The P45 along with your bank statements showing no salary payments should be uploaded to your journal along with a request for them to confirm the information with HMRC.

Viviennemary · 26/06/2021 13:13

Contact your MP. You have been treated very unfairly. The DWP hate that. Means they actually have to sort it out.

Hankunamatata · 26/06/2021 13:15

You can do tax credits through HMRC's app - perhaps you can do UC too?

incling · 26/06/2021 13:16

@NatashaAlianovaRomanova the p45 they sent me had the wrong leaving date on and wrong info
They haven't sent me an amended one.

OP posts:
Trinxsy · 26/06/2021 13:19

This exact thing happened to us. We appealed their decision, we didn't hear back for a good month and it turns out they didn't want to accept that they were wrong despite us sending DPs contract off and his employer informing them (his wages were in arrears by 3 weeks but his employer reported he got paid for some reason...). We appealed again and it got sent to tribunal. We had a good 4 months being very very skint Envy

incling · 26/06/2021 13:26

Oh I hope it doesn't get sent to tribunal
I think I would just say it doesn't even matter.
It's been going on for months now and it's so stressful

OP posts:
NatashaAlianovaRomanova · 26/06/2021 13:27

[quote incling]@NatashaAlianovaRomanova the p45 they sent me had the wrong leaving date on and wrong info
They haven't sent me an amended one.[/quote]

Request the corrected one - it's a legal document so should be accurate

Babyroobs · 26/06/2021 14:05

@Hankunamatata

You can do tax credits through HMRC's app - perhaps you can do UC too?
No because everything about a Universal credit claim is managed via an online journal anyway.
incling · 26/06/2021 19:37

I really hope it gets sorted
It just seems like they really don't want to pay this money out.
I dread everytime I get a message in my journal

OP posts:
New posts on this thread. Refresh page