AIBU to use third party driver's license company

[ScottishNewbie]

Simply that really.

I've been calling DVLA for days, spent hours in the webchat queue etc.
I can't get hold of them at all and need to urgently replace a lost license and also change the address from my old one. The DVLA system won't let me do it for some reason

I am at the end of my tether and don't know what to do. Anyone used a third party and was it okay?

I don't have a passport so had to renew at the PO with the paper form last month. New license arrived 3 days later.

Wow can’t believe how long peoples are taking to come back, mine arrived today after less than a week.

Mine was online by the way

Is it just driving licenses being affected? What about registering new cars and tax refunds after selling a car?

@CovidCorvid it's everything that's affected. There's more planned strike action too.

@Crappyfridays7

Not sure if test passes are different my son passed last Monday his license came on the Thursday of the same week Hope you get it and it comes soon op

Yes my son passed on a Tuesday and the licence arrived on the Saturday - we were absolutely amazed!