Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Using BUPA for teenager MH?

7 replies

MellerYeller · 10/06/2021 14:36

No traffic in MH forum, and too much in Chat, so trying here:

DS (14) has told me he would like to talk to someone about his MH. He has symptoms consistent with social anxiety and possibly some mild undiagnosed autistic traits. He does talk fairly openly to me about these things and has managed without external help up to now, but he's recently experienced a girlfriend/friendship issue that has got him down, and, as a consequence, has been doing some online self-diagnosis which may or (more likely) may not have been helpful. I have ordered a relevant book for him, and told him I would look at options for finding someone he can talk to. He thinks he needs a psychologist, so he can be 'diagnosed' but I wonder if a counsellor would be a better option. This is new territory for us. He is not keen to talk to pastoral staff at school and I know that our local CAMHS service has very long waiting lists so want to avoid it if possible. We do have BUPA through DH's employer and I've confirmed that MH is covered by the policy. There is a helpline for parents who want advice, so I'm thinking of calling. Has anyone used this service? Ideally I'd like to know more about it before we dip our toes in.

OP posts:
cheerfulpanda · 10/06/2021 14:42

I have used the Bupa service for myself and found it really helpful.

There was a special line for the MH pathway, and I had a short call with the person who answered about how I was feeling. She was very empathetic. I was pre-approved for 10 sessions and they gave me a list of relevant therapists in my area. I was free to choose the one I felt was best fit and all I had to do was give the Bupa authorisation number and my chosen therapist billed Bupa directly.

I didn’t need anything further after the 10 sessions but I was told if the cost of my sessions exceeded £2,500, Bupa would have to contact my employer to see if they would extend my limit at their discretion. Or I would have to pay myself.

cheerfulpanda · 10/06/2021 14:45

I don’t know what the teen pathway would be like, but I had confidence in Bupa.

At the end of the sessions, with my consent, my therapist wrote a summary for my GP and had that added to my medical records for future reference. I was pleased and surprised that my GP followed up to check how I was feeling and gave me the local NHS crisis number for future reference. I thought they would just add it to the system and that be that.

MellerYeller · 10/06/2021 14:46

Thanks cheerful panda. That's good to know. Hopefully it's just as straightforward for teens.

OP posts:
DoTheNextRightThing · 10/06/2021 14:51

I don’t have BUPA but if you have the option of a service that isn't CAMHS I would absolutely go for it. Unfortunately, CAMHS is just so underfunded it's really hit or miss whether it actually helps people. Or whether you actually get to see anyone in the first place...

TillyTopper · 10/06/2021 14:56

Yes I used it for our DS (through DH's BUPA from work). We had to get a referral from the doctor which was simply a letter, then he had an assessment with a psychiatrist, then we had 10 sessions of counselling for him. Worked out very well. BUPA were very supportive.

housework1977 · 10/06/2021 15:05

Only a psychiatrist could give you a clinical
Diagnosis. With this you would likely know one way or another and they could help you with what kind of support would be most helpful psychologically or occupational therapy etc. Whether you chose to go on and get the expensive ADOS autism diagnosis would be up to you. It won't change anything necessarily. If you have a letter from a psychiatrist saying autistic traits that is usually enough! If not you can go on Camhs waiting list...

SparklyShoesandTutus · 10/06/2021 18:24

A mental health diagnosis at 14 is unlikely to be helpful and can in fact be very stigmatising. What does he feel this would achieve. Teens go though a lot of emotions and it os important often that these are recognised as what they are rather than medicalised and presented as a mental health illness

Autism is slightly different as at 14 he still has a reasonable amount of education left to complete where having a diagnosis may support this if it is indeed an issue

Self diagnosis online is massively unhelpful and there is an increasing growing trend of teems and young adults encouraging other to push for a diagnosis where this isn't needed.

I'm not saying he doesn't need support and I think exploring a safe space to explore his feeling and coping strategies such as counselling may be really beneficial

Good luck and I hope you find some useful support

New posts on this thread. Refresh page