Mumsnet Logo
My feed
Premium

Please
or
to access all these features

AIBU?

To haggle at a car dealership?

50 replies

purplejungle · 17/05/2021 23:45

Looking to buy a nearly new car from a car dealership.

Can I/ should I haggle? Any tips?

Tia

OP posts:
Report

lastqueenofscotland · 17/05/2021 23:47

A good friend of mine sells approved used

If you are buying in cash forget haggling they don’t want it, the best deals can be got signing up to finance deals (that’s what they earn the most from) and getting extras thrown in like servicing.

Report

toconclude · 17/05/2021 23:50

@lastqueenofscotland

A good friend of mine sells approved used

If you are buying in cash forget haggling they don’t want it, the best deals can be got signing up to finance deals (that’s what they earn the most from) and getting extras thrown in like servicing.

But don't you end up paying more? Not that interested in earning them money, tbh Grin and I prefer to pay cash as I'm allergic to debt.
Report

Whataboutthattthen · 17/05/2021 23:52

Yes of course. It's expected I think. I always have gotten some money off. If you get something off but maybe not as much as you want ask for a few free services or extra warranty.

Last car I bought I got the price down but not as far as I wanted so I told them I'd take it if they added rear parking sensors and extra warranty. Which they did. Nothing to lose.
The sales person will make a big deal about going to check with their manager , so don't read anything into that.

If you have no trade in or are cash buyer you are in a better position.
Good Luck!!

Report

DramaAlpaca · 17/05/2021 23:56

Definitely haggle.

Go at the end of a month, or even better the end of a quarter. They'll have targets to meet.

Don't reveal until you've done a deal whether you're paying cash or need finance. If they think you're paying cash you might not get such a good deal.

Know exactly what you want to pay. Do your research.

When haggling, state your figure then stay silent. Wait for the dealer to speak next. Silences force someone to speak first - don't let it be you. This way you're in control of the negotiations.

Don't be afraid to walk away if you don't get what you want.

Good luck!

Report

QueenPaw · 17/05/2021 23:58

Of course you can! (I work in a dealership)
Definitely agree with end of the month being the best time

Report

purplejungle · 18/05/2021 00:02

This is all really helpful thanks!

Is it best to go in person (the dealership which has the car we'd like is quite a way away) or would it be as effective to have these discussions over the phone?

OP posts:
Report

Slippy78 · 18/05/2021 00:09

You can always go for finance to get a better deal and then immediately pay it off with cash when the transaction is complete.

Report

DramaAlpaca · 18/05/2021 00:10

Go in person. Walk around the car, open and examine everything so it looks like you know what you're doing Wink Test drive it. You must take it for a test drive. I'd narrowed it down to two cars, but the test drive sealed it. Ask questions but don't make any enthusiastic noises. Then get your best haggling poker face on.

Report

TheBullfinch · 18/05/2021 00:25

I was told by a main dealer "we dont do that, we just get told the price"

I also had to psy a deposit of between £250 and £400 each time I wanted a test drive.

Bloody pain in the arse it was.

Report

ceeveebee · 18/05/2021 00:31

If you have no trade in or are cash buyer you are in a better position
Not sure this is true at the moment - dealers are desperate for stock at the moment, supply can’t keep up with demand so they want trade ins.

Report

Sssloou · 18/05/2021 00:33

What % do you think you could get off the list price .... or what value extras could you get?

I feel like a right dick .... got talked into all of these on top of the published price:

£400 warranty for tyres and alloys for 3 years
£400 warranty for scratches for 3 years
£400 interior scotch guard

They threw in 3 years servicing worth £300

Then £450 for parking sensors, parking camera, and cruise control.

Then they called me today to say it was so hard to find a car but had tracked one down but it had multi functional steering wheel so another £300 “for safety”

It is 3 yes 0% finance. VW Up

Should I pull out and start again? Only paid £250 deposit but signed some paperwork via email on Friday.....

Report

lazyarse123 · 18/05/2021 06:37

I hate haggling but the last car we bought it took 2 hours. Everything we asked for the salesman had to checkwith his manager and eventually I asked if we could deal with the manager and get his final price instead of messing about. Dh was mortified but we got a good deal.

Report

newnortherner111 · 18/05/2021 07:02

Worth a try, but don't be upset if it fails. OP do you really need a nearly new car, seems poor value to start with.

Report

theceilingnerfgunblackdot · 18/05/2021 07:08

@Sssloou

What % do you think you could get off the list price .... or what value extras could you get?

I feel like a right dick .... got talked into all of these on top of the published price:

£400 warranty for tyres and alloys for 3 years
£400 warranty for scratches for 3 years
£400 interior scotch guard

They threw in 3 years servicing worth £300

Then £450 for parking sensors, parking camera, and cruise control.

Then they called me today to say it was so hard to find a car but had tracked one down but it had multi functional steering wheel so another £300 “for safety”

It is 3 yes 0% finance. VW Up

Should I pull out and start again? Only paid £250 deposit but signed some paperwork via email on Friday.....

Absolutely pull out! £400 tyre warranty??? I'd be starting from scratch with a new garage and use this experience to make you firmer with what you do and don't want. Try a different VW garage if you are certain you want an Up. I did this with my car. Went to nearest towns dealership. Salesman was a dick. He had the nerve to ask if i wanted to check with my 'husband' before signing. I had a partner at the time who couldn't have found the engine with a map. I went to a different dealership in the next town instead.
Report

BelleBlueBell · 18/05/2021 07:12

@Sssloou

What % do you think you could get off the list price .... or what value extras could you get?

I feel like a right dick .... got talked into all of these on top of the published price:

£400 warranty for tyres and alloys for 3 years
£400 warranty for scratches for 3 years
£400 interior scotch guard

They threw in 3 years servicing worth £300

Then £450 for parking sensors, parking camera, and cruise control.

Then they called me today to say it was so hard to find a car but had tracked one down but it had multi functional steering wheel so another £300 “for safety”

It is 3 yes 0% finance. VW Up

Should I pull out and start again? Only paid £250 deposit but signed some paperwork via email on Friday.....

In the nicest possible way they saw you coming

Buy the car but cancel all the other stuff, they are taking you for a mug with the warranties and extras
Report

Sssloou · 18/05/2021 07:34

Thank you - that’s what I thought.

Can I go back and cancel the £1950 of extras.....stick with the £300 “free services x3” and re neg a deal on the list price?

They have not yet seen my trade in (shit Fiat 500 - loads of bumps) said they would give me £1400 which is same as webuyanycar.com - I expect that they will knock that price down at the last minute.

Is their list price for a new car the same as any other VW dealership and how much should I get off that in the first place?

They told me that there were hardly any second hand UPs available that’s how I got dragged into buying new - was not my intention

Report

Piggiesmayfly · 18/05/2021 08:34

@Sssloou

Thank you - that’s what I thought.

Can I go back and cancel the £1950 of extras.....stick with the £300 “free services x3” and re neg a deal on the list price?

They have not yet seen my trade in (shit Fiat 500 - loads of bumps) said they would give me £1400 which is same as webuyanycar.com - I expect that they will knock that price down at the last minute.

Is their list price for a new car the same as any other VW dealership and how much should I get off that in the first place?

They told me that there were hardly any second hand UPs available that’s how I got dragged into buying new - was not my intention

I’d cancel the extras, they’re having you on.

You could also try going on some broker sites like carfile, carwow or autoebid to get an idea of how much you can save, most dealers will try to match or at least get close. Carwow is a good one because it’s usually your local dealer that gives you the price ( they don’t know it’s you requesting the quote).

Also look on second hand dealer sites like hey car, there’s others too but you can narrow it down to local to you and you’ll see which garages have the up in stock.
Report

BelleBlueBell · 18/05/2021 08:42

@Sssloou

Thank you - that’s what I thought.

Can I go back and cancel the £1950 of extras.....stick with the £300 “free services x3” and re neg a deal on the list price?

They have not yet seen my trade in (shit Fiat 500 - loads of bumps) said they would give me £1400 which is same as webuyanycar.com - I expect that they will knock that price down at the last minute.

Is their list price for a new car the same as any other VW dealership and how much should I get off that in the first place?

They told me that there were hardly any second hand UPs available that’s how I got dragged into buying new - was not my intention

You'd need to ask the garage about cancellation rules in the contract

Personally I don't worry about how the price is split between new car/trade in as it doesn't affect the £££ I pay. I know it's not simple and that the garage may benefit from the way they structure the deal

If it costs me £5000 it doesn't matter to me if they call it new car £10000/trade in £5000 or new car £7000/trade in £2000 as long as I'm not taking the finance

You'd need to price up the different possibilities.
Report

BashfulClam · 18/05/2021 08:45

DH used to be a salesman. They get commission on finance so won’t give you much really as they aren’t getting a kickback from the finance company isn’t. Last car we bought he got a years extended warranty (which we’d needed as a mayor part broke), brand new tyres as they were on the verge of being under MOT pass rate and he refused to budge on £140 a month.

Report

Scarby9 · 18/05/2021 08:45

I have always haggled, and always got a discount. I have also always done part exchange and paid cash for the balance.
They will never offer you their best price straight away.
Once you have exhausted the reduction they are prepared to give, try for add-ons eg. a set of new mats, free service etc.
So long as you are prepared to walk away, and are pleasant with the sellers, you may as well try for the best deal going.

Report

LibbyL92 · 18/05/2021 08:51

Whenever I buy a car I always take my boyfriends dad with me. He will haggle till the cows come home.

( I always sink into my chair into complete embarrassment) but it bloody works! (I finance my cars every couple of years)

Report

Dogsandbabies · 18/05/2021 08:55

I just got a second hand nearly new car from an approved dealer. Paid cash and of course I haggled. I managed to get £850 off.

What I did is I went to two dealers and haggled on two cars. So I played them off each other. Went to the car I preferred second so I could clinch the deal there and then.

Report

Optimist1 · 18/05/2021 08:57

I looked at //drivethedeal.com to get an idea of what sort of price my new car could be. Took a couple of screenshots and brought them with me to the dealership. Once we'd talked through my requirements and the salesman did his sums to give me "the best possible price", I pointed out that I could save a further £500+ if I bought through Drive the Deal. He looked genuinely surprised, checked the website and hightailed it off to talk to the Sales Manager. They matched the price.

Report

SmileyClare · 18/05/2021 09:02

Yes I always have. My tips;

-look up the book price this will give you an idea of the cars base value

-Go for cars with full service history

-As few previous owners as possible

-low mileage for age of car (look this up before hand)

-full MOT, look at "recommended repairs" on the MOT certificate.

Any of the points above give you leverage to haggle the price down. Good luck.

Report

PineappleWilson · 18/05/2021 09:08

and leave any garage where you take a bloke along and they talk to the bloke. When DH and I got our first car together, he hadn't learned to drive. Young saleman comes over and tried to engage DH in chat about cars. I'm opening doors and boots and checking for rust and asking to hear the engine run etc. His older colleague came over, and engaged with the person who was making the notes to compare mileage and, you know, actively looking to buy the car. Young salesman got politely told that DH, whilst bloke-like and over 6ft, knew sod all about cars and you'd be best speaking to the lady over there, who was already speaking to the older colleague. It's very wearing.

Report
Please create an account

To comment on this thread you need to create a Mumsnet account.

Sign up to continue reading

Mumsnet's better when you're logged in. You can customise your experience and access way more features like messaging, watch and hide threads, voting and much more.

Already signed up?