[quote lookylookyhooky]@CirclesWithinCircles I think you’re being utterly ridiculous. What you’ve written is irrelevant to the situation. OP got pregnant... it really is as simple as that.[/quote]
I'm beginning to suspect that you work in the travel industry and thats why you are saying such strange things. Because if all those consumers who were offered vouchers instead of their money back when their flights were cancelled wake up and take legal action, theres going to be a lot of redundancies.
Why on earth would the law be irrelevant to this question?
Hers what another poster cut and pasted from a UK government agency on the issue.
""In some circumstances, due to lockdown laws, a contract cannot go ahead as agreed or at all, and is therefore ‘frustrated’. A contract will be frustrated as a matter of law if, due to no fault of the parties, something happens after the contract was entered into which means it can no longer be performed at all or performance would be radically different to what was agreed.
As a result, the contract comes to an end and, where consumers have paid money in advance for services or goods that they have yet to receive, they will generally be entitled to obtain a refund.
They will also not be required to make further payments.
In particular, for most consumer contracts, the CMA would expect a consumer to be offered a full refund where:
a business has cancelled a contract without providing any of the promised goods or services
no goods or services are provided by a business because this is prevented by the lockdown laws
a consumer is prevented from receiving any goods or services, because, for example, lockdown laws in the UK or abroad have made it illegal to receive or use the goods or services
In most cases, consumers will contact a business to ask for their money back, but there is no requirement for consumers formally to communicate with a business before becoming entitled to a refund.
Examples of legal restrictions in lockdown laws include:
restrictions imposed under the original lockdown laws in the early stages of the pandemic
restrictions imposed by local lockdown laws
specific restrictions imposed by local authorities under their legal lockdown powers
mandatory self-isolation following a direction from a public health officer
mandatory self-isolation when returning to the UK from certain countries which may affect the consumer’s ability to use a service during the self-isolation period (provided that the requirement to self-isolate was imposed after the consumer had entered into the relevant contract and was not reasonably anticipated by the consumer)
If laws in another country prevent a business from providing a service under a contract with a UK consumer or prevent that consumer from receiving the service, then in most cases consumers will also be entitled to a refund.
Businesses should not require consumers to take unreasonable or unnecessary steps in order to obtain refunds. A business imposing such barriers may breach consumer protection law by doing so.
(then a paragraph about certain exemptions where part of a service has already been provided)
Credits and re-booking
Consumers can normally be offered credits, vouchers, re-booking or re-scheduling as an alternative to a refund, but they should not be misled or pressured into doing so. A refund should still be an option that is just as clearly and easily available.
In particular, businesses should not give consumers the impression that they are not entitled to a cash refund where that is their legal right, and in the CMA’s view this would be likely to breach consumer protection law.
Any restrictions that apply to credits, vouchers, re-booking or re-scheduling must also be fair and made clear to consumers."