Back in November 2019 my downstairs neighbour reported a leak coming from my bathroom. Over the course of a year of both she and I reporting the very clear leak that was rotting the floor in my bathroom that you could feel dipping a could 0.5cm under foot and a 13 month dripping leak in her bathroom we had perhaps 8 visits from the HA who ascertained there was no leak (ha!). Early December 2020 my neighbour's entire bathroom ceiling caved in. Then we could literally see the pipe the leak was coming from.
HA came and sorted the leak and in my bathroom they replaced the rotten flooring except for under the bath as that would be too much hassle getting the bath out.
They arranged a tradesman to come and lay a new top floor a week later. He came, laid all the floor adhesive and realised there was a further leak from the loo so he couldn't lay the vinyl. The floor was covered in adhesive so he placed on top plastic blue cellophane which predominantly stuck to the adhesive but wasn't watertight along the bath.
They sent me an appointment to try again and within 24 hours I realised the appointment clashed with a hospital appointment I had for my disabled DD so I had to rearrange which they gave an appointment for January.
Lockdown happened and the HA deemed giving us a waterproof, watertight floor was non-essential so rescheduled for this month. I was left with the blue cellophane stuff and no real way to actually clean the floor. I'm assuming some water had run down the bath panel and became trapped under the cellophane and has damaged the plywood they laid.
I've been left two horribly rude voicemails about how I should have taken better care and that I should have lifted the blue cellophane earlier. If I had lifted the cellophane I would have been left with plywood and zero way of keeping it clean (I have two disabled children), I hadn't realised water had been trapped underneath. They are billing me for damages and that I obstructed them access by rearranging the December appointment.
Aibu to think that it was their decision to postpone from January to April when the government rules didn't actually require them to? They left me with a ridiculous arrangement for 4 months and now the building manager feels like he is borderline bullying. The cellophane was stuck down but not around the edges, it took hours to lift it so it isn't like I could have easily lifted it to spot the water.
I'm so upset, this bathroom has made me and downstairs miserable for 18 months now.