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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

Ex Owners post and parcels...dump it all?

66 replies

Lotusmonster · 17/04/2021 10:07

We moved into our new house 2 years ago. During this time, the previous owner has continued to allow all manner of post and parcels to come to the house. This includes banking correspondence, clothing orders etc. We’ve gathered it all up twice and dropped it off at the estate agents. We’ve also bumped into the ex owner and given them the latest haul with a grumpy warning to get their addresses updated....but still stuff keeps coming. It’s taking up space in our hall...parcels etc and is a pain in the ass. I feel like binning it now after all this time. Any ideas please! Thank you!

OP posts:

SteveyFluff · 18/04/2021 10:42

SteveyFluff this is terrible! what would be the motivation to pretend they were still at their old/your address?
So they could claim two lots of benefits. One at their new house and one at their old house (my house).

Crustybreadandbutter · 18/04/2021 10:43

@TheWaif

Return it all to sender with 'not at this address, update your records' on. I did this from the moment I moved in here and never get anything for anyone else now.

This

chipsndippy · 18/04/2021 10:44

Parcels I would refuse to accept if they knock the door and I'd send post back with return to sender on it. Not sure what you can do about parcels that just get left outside.

BarbaraofSeville · 18/04/2021 10:50

The parcels thing is mad. You're saying they're ordering stuff as normal that they never receive because they're sending them to the house they haven't lived in for two years? .

I can understand not missing a bank statement, catalogues etc, but not shopping that they've ordered, paid for and presumably want and/or need?

PickAChew · 18/04/2021 10:59

Rts hasn't worked for our previous occupants. We've stopped trying, 3.5 years on.

HandfulofDust · 18/04/2021 11:05

Oh god this makes me feel bad. We moved only a few doors down the same road and DH's family still send stuff to the old bloody address, we've told them a million times (same address just different house number). The new tenants were very nice about it but we bought them a bottle of wine to apologise. We're only talking about twice a year though.

DadDadDad · 18/04/2021 11:09

@PickAChew

Rts hasn't worked for our previous occupants. We've stopped trying, 3.5 years on.

You could try what I did - open the letters and write to the sender.

If it's obvious junk then I think it's all right to bin it, but if it relates to something like a policy or account, then I think you can write to the sender and point out the data protection issue of the risk around sending such information to an address where their customer no longer lives.

I did that on one occasion and it seemed to work.

SnuggyBuggy · 18/04/2021 11:15

If return to sender doesn't work just chuck it. You aren't their bloody secretary and it's not your job to manage their post.

Longdistance · 18/04/2021 11:16

We rented our house out when we moved in Oz in 2011, we came back in 2013 and occasionally still get post from the ex tenant. She’s ordered stuff online and it’s landed at ours 🤦🏽‍♀️ I mean really? My dh eye rolls at it too.

Flaunch · 18/04/2021 11:24

After that amount of time I’d consider the parcels a present and put the letters in the bin.

HazelBite · 18/04/2021 11:43

Some companies don't seem to act on change of address of a customer. For 2 years after we moved John Lewis seemed to ignore our new address, account statements deliveries went to the old address until I had a rant in the store and threatened to cancel my account.
Ds has had this problem as well he thinks its down to a change of address moving from a house with a number to a house that has no number only a name,

dopeyduck · 18/04/2021 12:37

Christ, normal people use Mail re-direct! We only had a couple of letters that obviously got sent before the previous owner redirected (we exchanged & completed 2 days apart) and one stray parcel that she forgot to change address for - she proactively contacted us, warned us it was coming and she couldn't intercept and arranged to collect when we were in and we've never had anything since.

I would have stopped making any effort two weeks after moving in. That's long enough

LifesLittleDeciders · 18/04/2021 12:43

I’ve been in our house for 3 years, the previous owners left us with bodged electrics, dog shit up walls and no keys to the window or garage.

Complained to the estate agents but heard back from no one so gave up, we’d brought the house as ‘no onward chain’ yet 3 months of chasing later they said they won’t move out until they’re new house is built.. the following spring. FUMING. Eventually threatened to pull out so they moved out and gave us the keys within 2 weeks. - state when we got here was unbelievable. - they only live around the corner from us now (wanted to stay in the village) - but we have tons of they post come here, some looks important, birthday cards ect. I’ve kept it all and have absolutely no plans to return it to them or the estate agents, they can get stuffed.

C152 · 18/04/2021 13:32

If you can be bothered, return everything to sender with 'not known as this address' on the envelope. I still get post from the person who used to live at my place and they haven't lived here in over a decade! (I don't bother writing 'RTS' and re-posting stuff anymore; I just bin it. My view is, if it was important, they would have updated their address.)

BoxitUp · 18/04/2021 20:49

20 years in this house and still getting mail. Last one was for a premium bond win. I actually don't have a forwarding address so if it looks like junk mail, I bin it and anything else I return to sender.

MaryMow22 · 18/04/2021 20:54

Just mark as "return to sender".

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