AIBU to refuse late delivery (Cornish Fishmonger order)

[Edgyandstressed]

Paid a handsome sum for delivery of seafood today to prep for special Good Friday family feast. The Cornish Fishmongers' courier (FedEx) is a no show and it's now close to midnight.
If they attempt to deliver tomorrow I will refuse: I think the seafood will be off and it's a risk I don't want to take. AIBU and within my rights as a consumer? Have to figure out what to feed the crowd instead too. Grrr

Why would the seafood be off? You weren’t going to eat it until tomorrow anyway - so if the transportation is as good as your fridge, not an issue. Is it delivered semi frozen with dry ice packs?

Check your order T&Cs for refusal. If you specifically paid for delivery day, I expect you can refuse.

No need to replan your meal - supermarkets are open tomorrow, I’m sure you can most of what you ordered, just not your preferred supplier.

Surely fed ex will have it stored in ice in their freezer.

Have you enquired with fed ex for the delivery status/ eta?

You weren't going to eat it til Friday anyway so if it arrives in the morning you should be fine?

Yanbu - you've spent a lot of money on something that it is a real treat and then they mess you around to the point where you're not sure if the food could be safe. No longer a treat, just a pain in the bum.

Have to figure out what to feed the crowd instead too. Grrr

If you take two little fishes off them and nip down the bakery for five loaves of bread, you'll be grand ;-)

This would irritate me as well; it's a shitshow you don't need when you've spent a lot of money to not have to worry or rush about last minute! I've never ordered seafood on ice but I wouldn't necessarily assume it had been stored in exactly the right conditions all night. I mean that's the whole point - if they haven't delivered as agreed, how do you know it's still OK. Also it would feel to me like they'd promised something they knew they wouldn't deliver on time, because they have younover a barrel and you'd have to accept it when it came.

Assuming you paid for delivery on this specific day (and not that a perfectly ice packed order was running late) I would tell them you won't accept it, in advance, by email. If no one complains they'll continue to try to get away with it.

Try to contact the seller to find out how it has been transported. You can inspect and check the temperature when it arrives.

Did it arrive today EdgyandStressed?

In the end, a moot point: nothing showed up. The Cornish Fishmonger promises to refund. On Trustpilot, its public response to my complaint was "we're happy we were able to sort this issue out." Huh? My hectic supermarket dash sorted an alternate meal - but recommendations for a reliable fishmonger now welcome!

Do you not have a local fishmonger or even a weekly market that has one? How sad if not.

I use the fish society, always been on time and nice

All the supermarkets are open, and stores pretty much, is it necessary to go to all this trouble to have expensive fish couriered up from the end of the country? You could have had all the fish you wanted and saved yourself all this hassle really.

Hope you had a nice Easter.