Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Has M&S food quality dropped?

228 replies

Thewiseoneincognito · 31/03/2021 20:29

This is a weird one but I’ve started to notice over the last couple of months the taste and quality of Marks and Spencer’s food items has really lowered a lot. Has any one else?

I’ve had a few of their ready meals recently with huge chunks of chewy beef in that clearly hasn’t been cut properly, sounds ok but it just looks gross and is usually big boobs of fatty gristle. I found a large sharp piece of flint in a mushroom dish, a piece of blue plastic film in one of their soups. Their sandwiches seem to have stale bread despite being well before the end date. Usually I can let the odd thing slide and put it down to once in a blue moon but it seems to be a regular occurrence.

Before anyone says shop elsewhere, it’s my local food hall, the alternative is a tiny Tesco or Sainsbury’s, great if you need snacks or milk but not exactly the type of store to do a food shop.

M&S has always been a better standard of prepared food compared to others but now I’m doubting they’re any different than regular supermarket offerings. The range of foods seems to have been cut too like they’re no longer bothering to innovate, just churning out the same old but with lower quality control.

OP posts:
SmidgenofaPigeon · 31/03/2021 23:49

Those little stone baked pizzas aren’t as good now either. Less cheese and they’re bland.

PuffItsGone · 31/03/2021 23:54

Yes I’m sure they’ve done some pretty extreme cost cutting. I’ve largely switched to Waitrose

MissTheodore · 01/04/2021 00:01

I had a fresh apricot pastry from the bakery today. My favourite thing from M&S, and I love it for being so buttery. Not today - I can only presume it’s been made with some kind of vegetable fat. So tasteless. What a shame.

TableFlowerss · 01/04/2021 00:12

If they brought in chocolate covered rabbit droppings, I’d still have a bash like!

I’ll eat food from M&S that I wouldn’t touch with a barge pole in general! Love it 😍

FangsForTheMemory · 01/04/2021 00:21

@UncleBunclesHouse it wasn’t a curry, was it? I had one a couple of months ago that was so awful I feel sick just thinking about it. I ate two bites and threw the rest away.

ArcheryAnnie · 01/04/2021 00:37

I am usually a plastic white sliced person, and don't like sourdough, with the sole exception of M&S san francisco sourdough, which I have bought half a dozen times as a treat and for which you only need butter, as it is so insanely delicious. Last loaf I bought, I let half of it go stale and made it into breadcrumbs.

What is happening to them? Or is it our tastebuds?

Idliketoteachtheworldtosing1 · 01/04/2021 00:44

Absolutely, I used to love to treat myself to something yummy from M&S but unfortunately a lot of their produce is overpriced rubbish

Luzina · 01/04/2021 00:46

Brexit supply issues are a real problem in food at the moment. Quality is down everywhere

baffledcoconut · 01/04/2021 00:56

M&S and waitrose curry used to be excellent and a nice easy treaty midweek thing. They used to do a restaurant brand one which was amazing.

Now it’s vile goo.

And yes to the weird chicken! I cook so much more veggie stuff as I’m so fed up of ruined meals from shit ingredients.

fishermanjumper · 01/04/2021 01:01

@ConnieCaterpillar70

Another Ocado shopper here, and we've started booking click and collect at Waitrose. Our grocery shop has gone from around £150 a week to £200 most of the time, and there's not enough difference in the food to justify it. We never had issues with Waitrose for quality.

I think Ocado may well end up regretting the change, tbh.

We stopped Ocado as soon as they swapped Waitrose for M and S
subbysammiexoxo · 01/04/2021 01:10

Only occasionally go to m and s however the last thing I had which was the sweet potato burrito was as nice as ever. I recently nipped into lidl for a gammon joint as I usually picked one up from there and it was mostly fatty and horrid, gave them the benefit of the doubt and bought from there again and again just as bad. I have also noticed now that fruit and veg from iceland goes off so quickly.

Roseyleaf · 01/04/2021 01:11

The M&S strawberry compote trifle used to be my favourite pud in the world but with the last one (in meal deal packaging) the cream was less dense and the custard watery.

I don't want to taste cost-cutting in a product like that, I'd rather bear a price rise and have it a bit less often. Now I'm not wanting to buy it at all.

IHaveBrilloHair · 01/04/2021 01:27

I had a gammon joint from Morrisons last week, delicious as usual.

earthyfire · 01/04/2021 01:53

I agree but I also agree that most supermarkets have gone down hill. All supermarket chicken unless organic is pumped full of water, chicken thighs full of loose skin, I bought a joint of beef from Sainsbury's and it looked as if it had been glued together. I bought a packet variety of crisps from Tesco and discovered they were almost three months out of date! Maris Piper potatoes from various supermarkets seem to sprout very quickly now.

@RustyParker I had no idea about the chickpea flour. Very concerning as my son has a chickpea allergy. Will definitely keep an eye out for this.

IHaveBrilloHair · 01/04/2021 01:59

How on earth can a chicken thigh be full of loose skin or a beef joint be glued together?
Did you take them back?

Friendofdennis · 01/04/2021 02:01

The M and S chocolate eclairs (2 pack) used to be full of cream with just the right amount of chocolate icing on the lovely pastry. I have definitely noticed that they are now skimping on the cream and the eclairs are smaller. Such a shame as they were amazing.

Jetsthebestgladiator · 01/04/2021 02:12

@Roseyleaf is it their ‘best ever’ one? I have recently discovered that and it’s gorgeous. Just if it’s a different one you mean you should try that.
I’ve went right off chicken the last couple of years because it tastes funny, and so sinewy! I don’t want to chew chicken gristle! That seems to be across the board in supermarkets and predates Brexit.

Roseyleaf · 01/04/2021 02:23

@Jetsthebestgladiator no it's similar, but the "best ever" also has raspberries in the compote, still nice but too many seeds for my liking .

Maybe I'll switch to that if the cream and custard aren't as watered-down.

broadstrokes · 01/04/2021 02:41

I live in a European country where M&S food halls have been and gone twice. The first time it went, we really missed their products. The second time, we found that the quality of foods had dropped so much that we really didn't! Everything seemed a bit tasteless and bland. The meat products like sausages and scotch eggs seemed to have been padded out with grain. And everything left a greasy salt residue in your mouth. The bread was pappy. Cakes rather sickly etc etc.

At the same time, over the last decade or so, the buying public has become more knowledgeable and discerning about good food standards and know what a decent lasagne should taste like for example, and I think M&S have massively under-estimated that.

OtterInDisgrace · 01/04/2021 03:26

PLUS. All of their food contains battery eggs and much of it is riddled with palm oil, and horrendously overpacked in plastic. It’s a big NO from me.

TheBlessedCheesemaker · 01/04/2021 04:02

I often buy whole filets of beef at Bookers. They have a number of versions, and the price varies from £60 or so for high quality stuff that you’d use for a beef wellington, down to around £25 for a piece of the same weight that’s from an obscure country, turns out to be an odd shape when you unwrap it and is just meh - ok for a stroganoff or similar but you wouldn’t use it even a a piece of steak. But you get what you pay for so that’s fine.
I am absolutely convinced, however, that M&S have switched their beef steak supplies from top end to bottom end - the quality (and the cuts) just stink of a shift in suppliers on cost grounds. And when I open up some M&S steaks it looks like the packer has performed advanced origami to make the piece look like a single uniform slice. I may even get some side by side and cook it up against bookers to test this theory.

Allabouttheangles · 01/04/2021 04:35

@Roseyleaf I realised right as I hit post that it was raspberry not strawberry! Too late. Oh I love it I could eat it for breakfast lunch and tea. Apart from you know, calories Grin

Celticdawn5 · 01/04/2021 04:47

I rarely shop for food in Marks. I used to pop in regularly after work but I find it so uninspiring and agree the quality has dropped. I had the worst pork chops I’ve ever had from there.

ZaraW · 01/04/2021 04:48

No but I'm vegetarian.

subbysammiexoxo · 01/04/2021 04:55

@ZaraW they have some of the best vegetarian food on the market.

Swipe left for the next trending thread