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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to expect people not to give ridiculous items to food bank...

206 replies

MariaAngustias · 23/03/2021 13:23

I volunteer at a food bank. Everything is weighed in then weighed out for audit purposes. Whilst there are many lovely and generous people who donate to use there are some people who give such odd and weird things - out of date food, opened packets, packs of hair dye (yep, few of these at moment), medication ... and obviously this stuff cannot be given out but it has to be sorted, weighed and then disposed of. Why?!

OP posts:
FearlessSwiftie · 24/03/2021 04:26

Depends on the food bank, actually, some do accept hair dye and cosmetcs. Giving in out of date food though is disgusting.

Fourstonesmash · 24/03/2021 05:59

This reply has been deleted

Message withdrawn at poster's request.

twelly · 24/03/2021 07:38

I think that if people give something to the food bank that is great whatever it is- not everyone is able to

Crimblecrumble1990 · 24/03/2021 07:58

OP I think you are not realising the vast amount of people out there who are peculiar/thoughtless. I don't doubt most people who donated were doing so kindly but there's an awful lot of strange people out there. I don't mean to be rude, but I think anyone in a customer facing job could vouch for that.

Squeaky76 · 24/03/2021 08:04

I've been in receipt of a few food parcels over lockdown. We still have a plentiful supply of soup and beans in the cupboard as a result. Several times we were rung by them as I am a member of the church, too if I'd like some fresh food items simply because a lot of families they supply don't appreciate fresh food such as fruit and veg. My kids have loved going through the fruit and veg we've made casseroles. It's been a great relief knowing we only had to buy the meat to go to it.
As to other items, we have had toothpaste, soap, and sanitary products. These items do add up on a weekly shop and I'm sure most people would appreciate them to save money in times of need. As to hair dye while myself I couldn't care about grey roots there is people that do need the confidence boost. It wouldn't hurt to have extras on display for people to take if they want it when picking their food parcels up.

SilenceOfThePrams · 24/03/2021 09:16

Can’t speak for all food banks. But for ours it’s simple storage which is the issue. Demand has shot up, and thankfully donations have shot up to match demand.

But - every item needs logging in, ideally it has a six month life although that’s less important now. It does still need to be in date for insurance purposes.

Then it needs categorising and adding to whatever else is already on that group (beans, tomatoes, tinned veg, tinned meat, kettle meals, and so on). Longer shelf life means it can go to the back safely which is much quicker to sort, shorter means it needs inserting into the queue. Yes, most things fly out as soon as they are donated (sugar, tinned meat, tinned veg which aren’t baked beans always go quickly here). But some will sit for a bit, still very useful but less demand or just mammoth overstock (currently baked beans, dry pasta but each foodbank will vary).

The boxes take up space. The sifting donations takes up space. And then there needs to be more space so the packers can reach what needs to go into each food parcel (which will vary by number of people it’s feeding, whether there are children or not, special diets, and cooking facilities. People housed in B and Bs may only have access to a kettle and no ‘fridge so need instant noodles, instant soups, cereal bars, that sort of thing. Some clients have no electricity at all so need things which require no heating).

On foodbank days there’s a steady stream of clients coming for parcels, volunteers and social workers and others collecting for those who cannot come, etc. And a similar stream of people donating goods - donations can be made any time but a lot of people only come when it’s open.

Yes, there’s a table for oddments. Felafel mixes, food just outside its date, opened but individually wrapped tampons etc. would probably go on that table too, along with the hair dye. But fewer people are collecting for themselves these days, and whereas there used to be coffee and biscuits and volunteers to listen and chit chat, that has had to be stopped for the past year. So there’s limited opportunity for browsing. And if everyone coming in takes a few minutes to peruse the oddments table that adds up to an extra hour at for clients coming at the end of the slot to stand and wait outside.

And all the sorting and packing needs to be done in a socially distanced manner, with fewer volunteers as many are shielding, with the leaders (still unpaid volunteers) mostly working on the social work side, helping people to contact CAB, CAP, Step change, social services. Giving out info and just listening to the desperation.

So a box of non-standard stuff like hair dye, whilst a nice idea, would actually complicate things. You can’t just randomly add it to a parcel, it would have to go on the oddments table. One person takes it, another sees it and is angry there’s only one because why shouldn’t they have it too? Etc.

Partially opened nappies etc. similar problem. Take up lots of storage. Could be put out and snapped up instantly, or could be there for weeks. Again with someone getting sniffy because they are size one, and if they have size one it isn’t fair they don’t have size five. Etc.

Our foodbank does give out baby formula. But can’t take donations of it - if they have a client who desperately needs it they will buy it from petty cash quietly without making it obvious to other clients - they’ve usually had a warning call from asylum charities or social worker in that case, and know which type is needed.

If you want to give the things which will be most useful to the food bank, look up your local one and see what they are asking for. Or consider setting up a standing order to them which enables them to plug any gaps. If you want to clear out your shelves, chances are your foodbank will take most of it but don’t be offended if they can’t take particular items. And please no more Easter Eggs! They take up so much space for the food value they represent! And giving them out after Easter becomes like giving out advent calendars in January.

Re laundry detergent - ours finds the liquitabs most useful as can bag them up into smaller quantities and it’s obvious what they are.

And to the poster who doesn’t donate because you don’t agree they should be needed - I agree, it’s scandalous that in this country there are people who are starving. But that is unfortunately the case. Donating to food banks doesn’t cause them to be needed, it does however enable them to keep people alive. Which I’m kind of in favour of myself. There is of course no obligation to donate, we all chose our own charitable giving. But if stocks dried up people relying on food banks wouldn’t suddenly decide they had sufficient funds after all. They’d get hungrier. Or colder. Or evicted. Or have their children removed. That, unfortunately, is the reality in Britain today.

GirlInterruptedAgain · 24/03/2021 17:27

What do you mean ‘weighed’? Why would you weigh , say a 500g packet of pasta?

Eowyn78 · 24/03/2021 17:48

You have to be careful with hair dye. If the user doesn't do a proper skin test with it beforehand and they have a reaction, then it opens up a whole legal can of worms.
I guess there is a risk of food poisoning with out of date food. A food bank's reputation could go down the drain if they are not seen to be compliant.

Plunger · 24/03/2021 17:56

What's wrong with giving tapenade etc? Aren't people allowed 'luxury ' items simply because they are in need? Would you prefer they were thrown away? We once, many years ago, won a luxury hamper from Fortnum and Mason. There were quite a few things we didn't want and have happily donated them but now will think twice before doing that if it will be thrown away/we willl be judged.

Nsky · 24/03/2021 17:59

I give a monthly amount , saves deciding what to get

Harls1969 · 24/03/2021 18:12

Hair dye is not ridiculous if people can choose a colour, but a bit bonkers if not

helpIhateclothesshopping · 24/03/2021 18:14

I think sometimes people don't always check the labels to realise that stuff is out of date. My kids came home once and told me that a tin we had donated for Harvest festival was out of date. I had grabbed it in a hurry in the morning and not realised. I guess people also donate things that they bought and then realised nobody in their house was going to eat. I have done that with rice pudding before, my kids refused to eat it and my husband will happily eat Muller rice but not tinned.

Ragwort · 24/03/2021 18:18

Plunger it's not that people don't want "luxury" items it's just that, to be brutally honest, tapenade is probably not the sort of product that is used routinely, we struggle to get people to accept jars of pesto which, for most Mumsnetters is probably a staple cupboard ingredient. We do get the Fortnum and Mason hamper donations etc each year after Christmas and most of them go on the 'random' table ... some will get taken but not many. I think if you spend time volunteering in a FB you get used to the sort of food that the majority of people will want ... none of our users like pulses so I recently donated a car load to a FB in an area where the pulses would get used.

I think the danger is (& I was guilty of this myself) is that we all tend to donate the sort of food we would eat ... which is not necessary what the FB users want ... and I know I sound very judgmental saying that... but over ten years experience has shown me what types of food are popular and what are not. But each FB is different and will have a different demographic- but I suspect most FBs are totally overwhelmed with pasta and porridge !

ColdTattyWaitingForSummer · 24/03/2021 18:36

Wrt formula milk.. I don’t know if it was down to Trussell Trust, or our local authority area, but it had to do with it didn’t promote breastfeeding. We all thought it was nonsense, because if someone had already stopped or not started bf, they couldn’t just change their mind and start! And if they couldn’t afford the formula the baby was still hungry Sad Occasionally a volunteer would nip out and buy the specific type needed.

PinkSparklyPussyCat · 24/03/2021 18:41

I contacted our local food bank to ask about hair dye and they politely turned it down so it's going on the skip now. It's a waste but there's not a lot else I can do!

MarieDelaere · 24/03/2021 18:47

@PinkSparklyPussyCat

I contacted our local food bank to ask about hair dye and they politely turned it down so it's going on the skip now. It's a waste but there's not a lot else I can do!
Stick it on your local FB maybe?

Where I live people often leave 'stuff' out front or on walls with a note to 'help yourself - free' and it all goes.

It's a shame to waste it. Although it might get skip-surfed!

Hamhockandmash · 24/03/2021 18:48

@idontlikealdi

Easy way to get rid.

Anything I give to any charity is as I would like to be given. I see things about half a pack of nappies or tampons. Whoever needs that support doesn't need to be made to feel more worthless than they presumably already do by being given someone's half opened cast offs.

I’ve given opened packets of nappies. They no longer fit my son. What else would you do, put them in the bin? Wasteful. If someone gave me an open packet of napppies I’d be grand with that. Actually I’d bite their hand off because nappies are expensive and our reuseable ones don’t fit now. The nappies in the packet aren’t used, they’re fine and they need using so someone might as well use them.

No wonder we have so much crap lying around in landfills when people are so precious.

VooveyClickwot · 24/03/2021 18:58

To those asking about hair dyes/shampoos/moisturiser etc I give any of mine (unopened of course) to the local women's shelter, generally they will be more likely to take things like this than my local food bank.

EssentialHummus · 24/03/2021 19:02

I run a food bank. We do accept things past Best Before, but not past Use By (because the former relates to quality but the latter to safety). We also accept random donations including hair dye etc (we often don’t have a choice, people drop things and run!), and we actively encourage things like fruit and herbs from local gardens and allotments.

To be honest because the bulk of our donations are bulk supermarket surplus, individual donations are a bit of a pain. They need sorting, storing, and because they are non-standard (ie different people obviously donate different things) they can be difficult to distribute. We deliver our parcels, hundreds a week, and I have no idea who could use falafel mix, balti curry cooking sauce, Angel delight or Fortnums tea. But I am still grateful for the donations because it shows that people are thinking about us and the people we support, and we have a good go at matching items to recipients.

Cadent · 24/03/2021 19:11

Yes, I often leave things outside and they are gone. We have taken stuff too.

MRSGGG · 24/03/2021 19:15

@MariaAngustias I have seen that my local one takes nappies just out of curiosity I have an opened packet with over 40 nappies left (and an unopened pack of 50) would they take open packs usually?

category12 · 24/03/2021 19:16

I guess I might not think of hair dye as being ridiculous but would think it would be something someone might want but couldn't afford, and might think it was a nice thing to donate. And I guess not really knowing how food banks work, I'd kind of imagine them being to pick it if they wanted it, rather than in going into packages for people.

I think it's well meant.

The out of date food, opened packets and medication are a bit mad though.

SeasonFinale · 24/03/2021 19:19

@BashfulClam

Hair dye has a risk of allergic reaction. People on poverty can also live in a chaotic environment with a shared bathroom, limited hot water and also it might not be the right colour for a lot of people. If putting in toiletries please put in soap, shampoo, sanitary items, bog roll etc.
People in poverty also have a brain and can work out as well as the next person whether a boxed dye set will suit them (colourwise or allergy wise) whether it is given to them for free or whether they are purchasing it from a supermarket shelf.

Maybe people have some spare because their hairdresser is reopening in April and rather than it going to waste they are donating it.

SeasonFinale · 24/03/2021 19:23

To those of you who run foodbanks our local one has a list up in Tesco saying what they are short of this month and what they would appreciate; if you are receiving too many items from individuals which you are finding a pain to sort perhaps that may be the way forward.

HairyPottyMouth · 24/03/2021 19:30

Food banks can take boxes worth of food past its bbd from supermarkets, but, it must come with a new use by date. It’s generally 12-16 weeks past bbd for cereals etc.

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