I joined a new company and have been there almost a year, but working from home the entire time.
My manager seems really unorganized and either had a large workload or can't work through it properly. My team works on multiple projects under that manager.
I have been handed a project that was done by someone else initially (who isn't in the company anymore) and overseen by said manager. All I got was a very brief call and then they said they can't really remember much about how the project should be done. It's an area I'm not experienced in and have asked for training when I first joined the company and also reached out to manager to ask for help/direction and information multiple times. He essentially said "just go ahead with it and see what happens".
Now there are issues coming up and when I try to get him to help he's super unresponsive. Will ignore for hours, say they will have a look later, etc.
I feel like I'm not learning anything, not supported accordingly and the clients are the ones who will suffer as a result. Am I being unreasonable, is this just normal in the workplace?
It's not something that I can ask a colleague to help with as it requires more senior input/authority. I'm very much the type of person who tries to research something first before asking for help but genuinely struggling this time.