One of my less close friends has a 13 year old daughter who she says she “can’t stand” because she reminds her too much of her ex. The poor girl tries everything to win her love but she just puts her down, humiliates her and allows her son to openly bully her. She is a very hands off parent, isn’t particularly interested in the son either and doesn’t like taking them to any hobbies or interests and she just sort of expects them to entertain themselves all day. Both kids desperately need to go to the dentist but she refuses as according to her “dentists creates problems to make money” ! So I do feel desperately sorry for her kids and a few things show red flags of neglect, but she spends an insane amount of money on birthdays and Christmas and she would argue that her kids don’t do without anything. Is there anything at all I can do? Social services feels a bit much