To try to help friend argue for Council house move and how?

[Isabeller]

She’s desperate but I’ve no idea if it’s realistic to even try for a move.

She has two children with additional needs, the older with EHCP at special school, the younger preschool.

They live in a flat where every sound travels through floors and ceilings and her neighbours are being very unpleasant, even abusive, including mocking the children and ringing the doorbell in the middle of the night.

I don’t know if it’s even slightly realistic for her to try and get rehoused into a house or flat with outdoor space. Her GP and kids school have written letters of support but the whole thing seems like a big tangle. She’s a housing association tenant via her borough.

I can’t remember the details of her flat as I haven’t been there in 2 years, I’m not sure where to start in trying to find out what needs to happen to facilitate a move.

I can hear how badly she and the children are being affected but as I’ve got my hands full I don’t want to start a doomed project.

Thank you for reading.

Can she afford a Ring doorbell or an Eruty doorbell that videos who is doing this for evidence. Eruty is cheaper and battery operated. Also I wondered if the disabled child school can help in some way. Otherwise maybe a privately rented property. Is there a forum online supporting those at special schools. Sorry to be vague. We have an Autistic child.. so I feel for you. Also some churches have knowledge of Christian housing developments. Again, sorry I dont know, any church people.

@ Bloodypunkrockers for me yes, it really did help. The long and short of my story is I had severe medical issues - both physical and MH, we were living in an unsafe property (was condemned by the EHO that was sent on behalf of the council) and the local council were incredibly rude to both me and DH. I had reams and reams of evidence and still they were unwilling to listen to us. I originally had 2 points but at one of the many meetings they decided they would actually remove one of the points from us. After that meeting I was incredibly angry and emailed my local MP. I outlined everything that had happened over the previous 5yrs and he spoke to the council, who suddenly couldn’t be more helpful. A full investigation was launched and we should of actually been awarded 24 points - double what we needed to be housed. Within 5mths we were moving into our HA property. If I hadn’t of sent that email I would still be waiting, we’ve been here 5yrs now.