Oh wise women of mums net, I need some advice please!
We recently moved into a new home on a brand-new development. It is a three story townhouse and the lounge is on the middle floor.
On moving in day we discovered that our sofa would not fit up the stairs and into the lounge. It is not a large sofa it is a modular sofa, the end units went up fine but the middle section which is a corner unit would not fit. The staircase is so narrow that we had to take apart the tops of our single Ottoman beds to get them up the stairs as well. This is in a large family home.
There are four identical homes to ours on the estate and every other person in those homes has had the same issue, with our neighbours sitting on beanbags for three months. The beanbag neighbours have had three sofa deliveries, all unsuccessful at getting up the stairs.
I feel angry that I had to throw away part of my sofa. The show home has a massive Corner unit in it. We were not advised when we moved in that staircases was so narrow and that we would have trouble fitting furniture up them.
If we were to team up and complain to the housing developer about the poor design, and that four families have been left with no seating, Would we get anywhere? Is there anything that we could do to ask for monetary compensation to buy sofas that you assemble at home? The other three families currently have their sofas in their kitchens while they try to solve this problem. It's ridiculous, being sold a £400,000 house And not being advised of this issue.
I can't see how they should say it is our fault, when they show home clearly written misrepresents the size of the furniture we required. Wisdom needed, thank you