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To hate call centre work?anyone worked in one?

129 replies

redbedled · 24/02/2021 08:08

A month ago I started work in a call centre and I hate it.
My last job was in a department store for 8 years which I loved but it closed down and this feels like torture.
Yes the money is better but it's giving me anxiety (already had it but it's getting worse)
It's a sales role,8am till 6.30pm
I have to get up at half 5 to catch the 6.15 bus then I'm not getting home till 8.15 pm.
It's mom -fri
The people I work with are really loud and cocky and a lot younger than me.
I'm late 30s and shy and just want to take calls and go home but it's not like that.
Are they all like this ?
Everyone slags everyone off.
I feel like a fish out of water.
They record your screens so watch every move you make,you have to sell on every call (even if you miss sell ) they take advantage of elderly customers or lonely customers who think you want to chat to them (I do ) but then you have the team leader in front
Sell
Sell
I'm feeling sick every day.
I can't sleep
I'm getting 3 hours a night
I don't want to let people down by quitting but I can't stand it.

OP posts:
Mellonsprite · 26/02/2021 10:00

No wait for them to contact you. Well done on getting out of there.

TheBlueStocking · 26/02/2021 10:04

Are you not owed some holiday pay? You normally get more than you usually would when you leave if you haven't taken any holiday.

Chanel05 · 26/02/2021 10:08

I did it as a teenager for a few years and unfortunately, at that age, I didn't care who was ringing or for whatever reason, just as many of my colleagues of the same age didn't.

I worked for a national tv station supplier and got paid for a few months to make 4 outbound calls and watch movies all day, which was quite good at the time to be fair. I worked in many different departments there and this was the only good part!

I'm sorry you're not enjoying your time there. It is really hard work and the days feel so, so long at times.

redbedled · 26/02/2021 11:11

@TheBlueStocking no deffo no holiday pay.
I'm assuming that payroll sorted out my wages before I quit.

OP posts:
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