Got the keys for a rented house last Monday 15th. Sharing between 3 tenants. The development is gated and you need a fob to access (there’s a pedestrian entrance and also a car entrance). The letting agent gave us 2 pedestrian fobs and 1 car fob however they informed us that the pedestrian fobs don’t work. They asked the development management company to come and reprogram our fobs but they said the fobs are broken and we need new ones. So the letting agent has requested new fobs, however we’ve been informed this request was only authorised by the landlord yesterday. So we’re going to be without our fobs for at least another week, and this feels like something that should have been actioned before we moved in. We have one car fob between 3 tenants who all work outside of the home so it’s been really difficult juggling 1 fob and not locking each other out. WIBU to ask for a rent reduction for these (at least) two weeks we’ll be without fobs? Or am I making this a bigger deal than it really is? I don’t want to burn any bridges with the agent because they are generally helpful and I appreciate there’s nothing they can physically do to speed this up - but I also think they should take responsibly for not sorting it earlier. Thanks!