Car insurance cock up!!!

4 replies

OneStepInTheFuture · 12/02/2021 15:52

I've cocked up my car insurance and worried now it's going to get cancelled!!!

Today my insurance asked for proof of my NCD (ok yep got that) and a photo of my driving licence/and my named driver's license.

So I've sent those back to them....and had a look through my documents and found out that the date me/named driver passed tests are incorrect. All I can guess happened is I generated the quote on 31.12.20 and put that I'd been driving 2 years (as that would be correct when policy started) and my ND 20+ years.
So they have date passed as 31.12.18 (should be 21.01.19) and 31.12.00 (should be some date back in 80s!!)

I know I should have checked when sent but I didn't scrutinise every detail (yes iabu for that)

Has anyone had anything like this and not had their policy cancelled??

I feel sick with worrying, I need my car and insurance to get to work.

OP posts:

Rafflesway · 12/02/2021 16:01

I can't see it would make any difference personally as the dates showing just look like generically computer issued dates to give a general idea.

I doubt many people can remember the exact date they passed their test. My DH can't even remember the year! 🤣

Original poster

OneStepInTheFuture · 12/02/2021 16:10

Thanks, I called them and have to wait for someone to look at the documents sent. They don't think it should make my policy be cancelled but I'm a worrier.

I'm still pretty new to driving/buying insurance and I have learnt a BIG lesson...check every piece of information on the policy!!!!

OP posts:

CoffeeBeansGalore · 12/02/2021 16:10

Contact them, apologise and tell them that when you checked the details you realised that the dates were wrong. Yours is only out by less than a month. Your named driver has extra years experience to those you gave, but most companies I have had insurance through use 20+ driving years as one category. I doubt it will make much difference & you may have to pay an admin charge to correct it.

Fiona2020 · 12/02/2021 16:24

I worked in car insurance for 5years. It’s really unusual to have a policy cancelled for that reason. I really wouldn’t worry. The most they will do I reckon is charge your for making a change. x

Flip