AIBU to fault my cleaners?

[TFC90]

We got new cleaners in October as I was 9 months pregnant. They come every two weeks so they've been quite a few times now.

It's a husband and wife team that whizz around our 4 bedroom house in 2 hours (so four man hours, charged at £15 an hour, £60 total every fortnight)

I've increasingly been noticing little things but wondered if I'm expecting too much of cleaners who come fortnightly? They evaluated our house and told us how long it would take, as opposed to us dictating how long they are here.

Anyway they came yesterday and this it the state of the shower today. My husband thinks I'm expecting too much, and in general he's cleaner and tidier than I am, so I'm left wondering if I'm being unreasonable to expect them to clean more thoroughly?

I have occasionally thought about jacking in my job and setting up The Really Good Cleaning Company. Paying cleaners more, charging more, but doing a really fucking good job

Your problem there would be finding cleaners who'd actually DO this, rather than just enjoying the higher pay and then gradually deteriorating like so many

I tried this twice - with a community building not my own - and though they started well the end result was no different

I run a cleaning company, the general rule we have is half hour per room that needs cleaning. It's obviously less for smaller rooms that just need a dust and vacuum, but that adds more time for things like showers, windows and kitchens. If a client is set on an amount of time they're willing to pay for, the staff do what they can in that time. Really think about if you're being reasonable as 2 weeks is a long time for things to build up. If you keep everything clean when they aren't there and are sure 4 hours is enough time, have a word with them. I recently had to drop a client for screaming at one of my team for not doing the shower up to her standards. She refused to pay for more than 2 hours a fortnight for a very large property, and having been there myself a few times on holiday cover, her shower takes a minimum of half hour scrubbing. Just the shower.

ashac89

Absolutely- and the OP should be cleaning her own shower if only having cleaners once a fortnight.

I had a cleaner a few years ago- she worked two hours a week, ( all I could afford) and accepted that she was not going to be able to clean every corner of the house in that time.
That was totally fine. I knew she worked hard in the time she was there and do anything specific I asked, but I abolutely understood that 2 hours a week isn;t enough time to clean a whole house
I looked on her work as help- and I appreciated what she did do, but the responsibility of keeping my home clean was still mine.

You'll get slated here OP because somehow mumsnet thinks that cleaning is somehow beneath cleaners .

So true!

I have had the same issue OP with the shower. I have told my cleaner that she should spend more time on the bathroom and forgo something else once and a while to give it a deep clean. And 4 hours is loads of time!