Does anyone know detail of the routine checks? We knew there was supposed to be annual gas check (never done, but a) it is newbuild and b) The tenant simply got their own gas check and clean.)
We also heard there was a change of law to make electrical checks necessary. When was that law ? Did it apply to newbuild? How frequently is it required?
The last thing in the world the tenant would dare do is is to be a nuisance to a landlord. (Never contact them, just pay the rent way in advance, shut up, do any minor essential work at their own expense,) But, for someone extremely vulnerable shielding for over a year now, it would seem reasonable to admit anyone over the doorstep for an emergency, but not otherwise.
The tenant lives in Kent, at the heart of the new variant and the height of the crisis. They are, not unreasonably, frightened they have to choose between risking annoying the box-tickers and losing the roof over their head, or letting the box-ticking carry on as if there is no such thing as virus, and risking death.
And, no, they don't believe it's fine to let strangers in to go all over their home, on the assumption that if they wear masks there is a 100% guarantee that Kent Covid cannot be transmitted. That is obviously untrue. Hospital patients are commonly contracting Covid while in hospital for other things, and one must assume that the nurses are wearing masks.
We have tried to research. There is an apparent conflict of two laws. One, to do non-urgent work because the tick-box requires it. Another, to avoid any non-urgent work involving people entering homes.