Question for Sainsbury's delivery drivers

[user19385567]

Not an AIBU, but unsure where to post.

Does anyone here do home grocery deliveries for Sainsbury’s? I’m curious how it works exactly. Do you sort out the groceries at the delivery address, putting them in the crates yourself, or is all that done beforehand?

I recommend Morrison's or Ocado, everything is bagged up at the warehouse.

Do you sort out the groceries at the delivery address, putting them in the crates yourself, or is all that done beforehand?

Why would you even think this?

I always have bags waiting at the door so I can decant straight from the crates easily done,I would not allow the driver in the house for his safety and mine.
Morrisons arrive already bagged as do Waitrose.

@TigerDrawers

Oh - and I keep a collapsible box that I use to transfer crate contents in. As some stuff comes in bags I find the box is just big enough to lug everything else in.

Always check your eggs! Our Sainsbury's pickers seem to deliberately place eggs in the same crate as whatever heaviest item you've bought. I find it's a 50:50 chance of whether there's a broken one.

I always check my eggs, and if there's one damaged I get a refund and the driver lets me keep the box. So 5 eggs free!

I unpack at the door. I just take some very big sturdy bags for life to the front door and do it there. I prefer that to them coming into the house. Have been doing it like that for years.

We leave stack-a-jack boxes on the doorstep and the driver unloads into them. I don’t even open the door until they’ve driven away. Waitrose, Sainsbury’s, Tesco’s all do this – great service from all three.

Does he wash his hands before too? It’s about risk to the delivery driver too.

Yes.

Yes mine brings the entire contents of their store in the van and pick out my order once parked outside.
That’s why they take ages in the van before ringing the bell, AND why the shelves are empty in store.

I’m not proud of the question – I know there are pickers – but there’s so much noise coming from the van (as he’s locating our crates) that it was almost believable that some of the sorting goes on there too. Mostly what I wanted to know was how much he handles the groceries.

Thanks for the info about Tesco, perhaps we’ll give them a try. We use Ocado as well, and prefer the use of bags, which we always used to recycle as bin bags.

My son has done this but not Sainsbury's for 3 years. They load his van for him and he only brings the crates to the door (outside the premises). He has to find as before his own lavatories en route when not at the depot.

He is very good with hygiene and since March they have had temperature checks at work every day.

We got told by Tesco that we no longer allowed to touch the crates as we used to bring it in , we now have shopping bags by the front door

Mine make a hell of a racket while locating my crates too. I think they mustn't be stacked and loaded in order if delivery/route.

I just take a couple of huge, sturdy rafia bags, with cardboard linings to the door to unload into since covid started and they stopped coning into the kitchen.

To be honest, I'm just glad they deliver at all.

The trays aren’t all located together for each delivery. DD is at uni and has a PT job picking for Tesco. They pick a few people’s orders at once, so each picker on the floor might have one tray of groceries for each delivery. It saves them darting around the store - more efficient use of time. Also some of the van is freezer space, some chilled and some for ambient so that’s why they root around.

To be honest, I'm just glad they deliver at all.

Same here, I'm grateful for the service. It can't be a fun job, especially delivering to places like ours, which is down a long track which they then have to back out of. One time a driver refused to go down it, and we met him most of the way up, picking up groceries in the glare of headlights. It felt like an illicit exchange was going on.

I keep bags for life next to the front door. Unload the crates into them then carry the bags through to the kitchen.

@sueelleker - Sainsbury's just say they have to take them all back for your refund! Ridiculous - it'll just end up in the bin, while I have to go out and buy more eggs. What a waste!

I always unload on the doorstep (have my own bags) as my kitchen is up a few internal flights of stairs [house is odd layout!]

@user19385567

To be honest, I'm just glad they deliver at all.

Same here, I'm grateful for the service. It can't be a fun job, especially delivering to places like ours, which is down a long track which they then have to back out of. One time a driver refused to go down it, and we met him most of the way up, picking up groceries in the glare of headlights. It felt like an illicit exchange was going on.

The road outside our house was reduced to one lane so the driver had to park before the temporary lights. There are two pavements and vans were pulling up on the outside pavement but the driver said she wasn’t allowed to do that. She had to wheel everything a good distance. If I’d known I would have give to meet her and make it easier. She was lovely so I gave her amazing so I gave her great feedback. I always feedback good service as many people are too ready to complain.

[quote TigerDrawers]@sueelleker - Sainsbury's just say they have to take them all back for your refund! Ridiculous - it'll just end up in the bin, while I have to go out and buy more eggs. What a waste![/quote]
Mine is Sainsburys; I must just be lucky.

I did it for a month or so a couple of years ago. Worst job I ever had, I didn't feel safe. I crashed the van and moved to checkouts

[quote TigerDrawers]@sueelleker - Sainsbury's just say they have to take them all back for your refund! Ridiculous - it'll just end up in the bin, while I have to go out and buy more eggs. What a waste![/quote]
It depends in the driver. I often reject short dated produce and frequently with vegetables or eggs they scan it for refund and tell me to keep it. Sometimes they take it back.
(Also Sainsbury’s)