To think this wasn't correct in terms of safeguarding

[hibbledibble]

Child speaks to teacher and discloses physical abuse by a family member they live with. Teacher refers the child to the school counsellor.

Child speaks to school counsellor, and school counsellor says they don't believe the child.

No referral to social services is made, and a letter is sent home regarding the child's behaviour.

I don't work in schools, so don't know the correct procedures, but this seems very wrong. Can someone explain what should happen please?

Fuckingcrustybread
Oh yes. My 'not' disappeared.

It's important not to be inflammatory or put our own spins.

It could be that the counsellor is the 'named person; ie the safeguarding lead, and that the teacher did follow the correct procedure by passing on the information to them?

Depends on the disclosure and the situation surely. My dd has always been dramatic and once told the school that her dad had hurt her. I was there tho and it was her kicking off in the morning and he was chivvying her along (not forcefully) by pushing her shoulder. She didn't like it but it was a tantrum basically. Because the senior teacher knew us so well though she just brought us in for a chat to find out what happened. I'm pretty sure they would now be on their guard for more tho I have no doubt and that is their duty but it has been a few years now.