Page 2 | Neighbour accepted my delivery but doesn’t have it

Redundant98 · 2020-12-22T15:21:58+00:00

A gift was sent to Flat 2 accidentally, instead of to my Flat 12. My name was on the parcel, but it was addressed to Flat 2. I asked the management company to call the neighbour at Flat 2 to see if they can leave the parcel outside their front door and I can pick it up. I wanted to avoid randomly showing up at their front door because of Covid. The management company came back to say the neighbour said she hasn’t come across a parcel meant for me. It’s not an expensive gift. What would you do?

andyoldlabour · 22/12/2020 16:26

Loads of people in my village have been getting so called deliveries, where the photo was blurred and clearly not their house. It has been happening for the past month. The photos are so bad they are not even recognisable objects.

WhereverIGoddamnLike · 22/12/2020 16:27

Then you dont need to do anything else. Dont speak to the courier or your neighbour. Tell the sender to post another.

CheetasOnFajitas · 22/12/2020 16:27

Was it small enough to go through the letterbox?
If it was not, then in your neighbour’s position I would take the item, see the wrong name and hand it straight back. Sometimes Amazon jump the gun and click “delivered” as soon as someone opens the door.

Original poster

Redundant98 · 22/12/2020 16:38

CheetasOnFajitas That's what I do as well. I always check the name/address on parcels before accepting. I have to turn many away!

OP posts:

Iminaglasscaseofemotion · 22/12/2020 16:44

A delivery driver tried to leave my neighbours parcel on my front door yesterday. They had obviously chapped the neighbours door, they weren't in so brought it to me but by the time I got to the door the package was on the door step and the driver had left the garden. I was pretty pissed off because if someone had taken that, I would have got the blame. There was no reason for them to think I was actually home. I was the only one home and was at the back of the house so no way they saw or heard me.
Contact the sender and tell them your neighbour doesn't have the parcel.

Disfordarkchocolate · 22/12/2020 17:11

I keep getting delivered messages from Hermes when nothing has been delivered. The photo shows a door you can't identify. The parcel then turns up in a day or two.

ChristmasCookies · 22/12/2020 17:30

The parcel wasnt incorrectly delivered

Amazon delivered it to the correct address on the parcel. This is out of their hands

silverstarfish · 22/12/2020 17:32

If amazon don’t hand the parcel to a person they often take a photo of where it has been left. If the sender goes to the order there should be a link somewhere near where it says it has been delivered.

ChristmasCookies · 22/12/2020 17:34

At the moment,

Most Drivers dont even knock, they just leave on the doorstep.

If they do knock, i just shout thru the door to leave on the step.

I dont have contact with them.

Afew weeks back, a parcel was left which wasnt ours....

I just walked up the street and tried to deliver it to them, they wasnt in so i left it on there step.
Country. Village. Very unlikely to get stolen but if it had been stolen, i guess i could of been to blame

But i was shielding and masked and gloved up etc, so didnt want to go back out again

HeelsHandbagPerfumeCoffee · 22/12/2020 17:40

Of course you don’t go to the neighbour chap the door and ask for the parcel
Let the sender sort it out

CheltenhamLady · 22/12/2020 18:00

An Amazon parcel was left 5 doors away from my house on the step and marked 'handed to resident'....

ILoveYoga · 22/12/2020 18:05

@ChristmasCookies is absolutely correct. It’s the sender who entered the wrong address in their order so the package was delivered to the correct address. It will be up to the vendor if they make a goodwill gesture to send another.

Frankly, knocking on the door whilst wearing a mask and standing back from the door while asking for your package is the best option to do.

(Learned a new word today. I’d never heard chapping or chap a door.)

Kumquatsquash · 22/12/2020 18:06

[quote RedMarauder]@Littleyell I've found Hermes inconsistent with the photo taking.[/quote]
A few couriers will also use stock photos from the Internet. A lady posted something similar on a local fb group asking who's doorway it was and 20 people came on and said they'd had the same picture.

WhereverIGoddamnLike · 22/12/2020 18:15

It is not up to them to make a "goodwill gesture".

They have not delivered the order to the address given on the order form with the payment. They have not completed the contracted. They are legally required to send another. Since they're selling through Amazon, amazon are pretty good at helping sort that out or getting you a refund.

TatianaBis · 22/12/2020 18:28

If it was your friend who mis-addressed then it’s in her it’s not Amazon’s fault.

GabsAlot · 22/12/2020 18:33

@WhereverIGoddamnLike

It is not up to them to make a "goodwill gesture".

They have not delivered the order to the address given on the order form with the payment. They have not completed the contracted. They are legally required to send another. Since they're selling through Amazon, amazon are pretty good at helping sort that out or getting you a refund.

op says the sender put the wrong number on the address

amazon havent done anything wrong

WhereverIGoddamnLike · 22/12/2020 18:36

@GabsAlot

Did I say they did? No, I didnt.
I said that since the sale was through amazon, they are usually pretty good at helping sort this stuff out. It was amazing which processed the payment so if the seller refuses to replace the item, Amazon will process the refund for her etc.

Viviennemary · 22/12/2020 18:37

If the company addressed the parcel wrongly then it's their fault and they need to replace the item.,

WhereverIGoddamnLike · 22/12/2020 18:39

Ah, wait, I see where I went wrong. Sorry. When I read the OP calling them the sender, I thought she was talking about an amazon marketplace seller.
Just seen it's a friend who bought something on amazon and meant to have it delivered to the OP. Ignore me.

vanillandhoney · 22/12/2020 18:39

@WhereverIGoddamnLike

It is not up to them to make a "goodwill gesture".

They have not delivered the order to the address given on the order form with the payment. They have not completed the contracted. They are legally required to send another. Since they're selling through Amazon, amazon are pretty good at helping sort that out or getting you a refund.

Yes they have - OP said the sender put in the wrong address.

That's not Amazon's fault. If the parcel doesn't make it to the OP, the sender will need to send another parcel out.

MereDintofPandiculation · 22/12/2020 18:45

OP said the sender put in the wrong address. She also said that the person at that address had not received the parcel. If the parcel hasn't made it to the address given, then it is Amazon's problem.

fucknuckle · 22/12/2020 18:47

i had a parcel taken in next door, with a receipt from DHL showing date, time and name of the person who’d taken it.

when i asked my neighbour she just said no, she didn’t have it. i said i had proof of delivery with her name on it but she just shrugged and said no. that was £17 down the drain, the thieving cow.

jessstan1 · 22/12/2020 18:54

@Palavah

I'd report it as not delivered. The courier will probably have a photo if it was delivered correctly.

That.

partyatthepalace · 22/12/2020 18:56

I’m guessing they probably don’t have it. Ask the courier for proof?

goona · 22/12/2020 19:13

I came across an Amazon parcel ( medium size box ) just left on the footpath at the base of a pillar of the closed automated gate. Any randomer walking on the footpath could have taken it
I rang the bell at the gate. Obviously no one in, so I went to the next door neighbour, also an automated gate, the neighbour answered an d took the parcel.

I'd be very cross with the delivery driver.
I don't know which company delivers Amazon in Ireland though.