I work in a minimum wage hospitality job, it's a chain company but I've worked there for 6 years as it was very flexible, I used to work abroad for 6 months summer and they would take me back as soon as I got home.
I then fell pregnant and when I came back of maternity they were very accommodating, allowed me to decide what I would work etc. I work 3 long days (between 9-11 hours per shift) a week and since having my DD2.5 I've had Christmas off as I'm the only member of staff with a child and everyone else prefers new year's eve off. We usually get the choice of either Christmas or New year off.
Back in January I booked off all the holidays I needed such as birthdays etc and also Christmas, but with covid I was furloughed of course but have been back at work since July. So I booked 22nd until 27th december off as my nephew's birthday is also the 22nd.
We had a new manager come in who decided the request book wouldn't be a thing anymore and threw it but didn't tell anyone. So I assumed that because I hadn't heard anything then Christmas would be fine for me to be off. Usually if we didn't hear within a week or 2 of booking off then you were gettin it off. Someone had mentioned last week that we were not allowed to book any time off at all and everyone had to be fully flexible.
I am a single parent, no contact from DDs dad, and my DM babysits for me. I have 2 days where I can't work, these days are Tuesday and Thursday which just so happens to be when my nephew's birthday and Christmas Eve fall on next week. I spoke to my manager on Saturday as that was the first time.i had seen her in a while and had mentioned about my time off over Christmas. She told me it's nothing personal but she's not taking any requests form anyone and everyone has to be fully flexible. I told her that my mum is my babysitter and she has things that she's needs to do, plus also other children and grandchildren and also that I am a single parent and Christmas is a big thing for us. I said I'm willing to work extra over new year's in exchange for Christmas off but she basically said no. I also mentioned that usually we had to work one or the other and she just said that it wasn't happening like that anymore. Again I mentioned I had booked it off well in advance but she said that didn't count.
Ok I understand a manager gets to decide what happens but surely she should've let us know that requests weren't being taken sooner. And I know the situation at the moment is a bit messed up with covid, but my hours are down to only 10 hours a week from 30 because we are so quiet and I just wanted to be sure I had Xmas eve off to spend with my DD and my nephew's birthday, which are days I normally can't work anyway (Tuesday and Thursday). But she wouldn't confirm nor deny if I would be off and just said "no requests and everyone to be fully flexible"
It's the 17th and the rota for next week still hasn't been posted. My mum needs to know when I'm working to organise her time and obviously I want to know too.
Aibu to expect the rota to be posted by now?
Also aibu to expect to be off work Christmas Eve and the 22nd considering they fall on days that are not in my availability anyway? Or do I have to suck it up and deal with it if she Rotas me for these days?
I've been stressing about this so much since Saturday when I spoke to her and I fully expected the rota to be up on Tuesday evening after the government weekly covid review but it's still not posted and I'm just gettin annoyed.