I was due to get kitchen fitted at start of March. Checked with company and they were all systems go, so moved out of my house for a fortnight (was getting other work done too). Kitchen pulled out in morning, that evening lockdown was announced. The kitchen ended up being delayed until the start of June, but I didn't put pressure on at all. Kitchen was mostly fitted, but there was a problem with 3 doors and with the ends of the units.
At first I was patient and understanding, but as time has gone on, I just feel I'm being given the runabout. They stopped answering my calls until I threatened legal action, then called and apologised and said they'd appointed a new manager. He came out, checked what needed done, promised to sort it etc. 6 weeks later I've one door now on, but the rest is still a mess. He says the suppliers had the doors but seem to have lost them, so he's ordering new ones.
I'm at my wits end with this all. I only owe them £600 so I think I'm low priority, but in the meantime I've a kitchen with missing doors and peeling worktop ends which have been left unsealed, so they may well have water damage now too,
Do I see if my insurance has legal cover? Is there anything else I can do? Is it reasonable now to try and get some compensation? I don't want to be unfair when these are difficult times, but they're seriously taking the piss.