To request payment for the hours they hired me because of their mistake?

[sharond101]

I did some locum work for a big company. They advertised the shift as as 9-6 and sent an email to confirm. The store closed at 5 so I had to leave at 5. This was an error on their part as it always closes then (I did not know opening times). They sent me an email today (4 days later) with an updated confirmation of the shift as 9-5. AIBU to request payment for the additional hour as that is what they advertised and I agreed to?

Surely you can only be paid for the hours you worked

YABU you can’t ask them to pay you for an hour that you never worked that’s being a cf.

Did you turn down other work in order to do that? Could you have worked another hour somewhere else?

It depends on whether you want to keep them “on side” or not. They’d probably find the request a bit odd and grasping, and would remember you in future for that reason, unfortunately. They may or may not pay up.

They won't pay you for time you didn't work. I suspect it was a typo on their end.

No. You are not entitled to payment for an hour you didnt work.

It was obviously a mistake and ridiculous that you expect to be paid for an hour the store was closed. You can try asking but I doubt they will accept it and you can forget being sent more work in the future

@sharond101

I did some locum work for a big company. They advertised the shift as as 9-6 and sent an email to confirm. The store closed at 5 so I had to leave at 5. This was an error on their part as it always closes then (I did not know opening times). They sent me an email today (4 days later) with an updated confirmation of the shift as 9-5. AIBU to request payment for the additional hour as that is what they advertised and I agreed to?

How can you expect to be paid for work you never did? This kind of comment and entitlement is seriously what's wrong with people!

You didn’t work the extra hour so why would they pay you for it? Sure it’s not ideal but it sounds like an honest, if slightly annoying, mistake on their part.

I certainly wouldn't get in there bad side 4 days into a new job for the sake of four hours that you haven't actually worked. If your so anal with then they will be twice as anal with you. It's give and take, in my eyes anyway

If this was a one off shift, and you were booked 9-6 then yes actually I think you should be paid. They can't just change the hours after the event. However if it is an ongoing job then I would not expect them to keep paying it going forward.

I will disagree with others here and say that if Big Company hired you for 9-6, that's when you should be paid for. You were available for the hour of work that they released you from, and it's up to them to have their paperwork in order.

You don't need to "request" the full pay - you just tell them that this was the contract, so they pay up.

However, if you wish to work for them again, you may wish to drop this.

Yes , you would totally be in your rights to claim money for an hour you didn't work. Good luck.

You didn't work that hour so no.

surely you should be paid for the hours you were booked for, otherwise companies could book you and then change their minds last minute and not pay you - yet you could have worked the hours elsewhere

Yes, you should ask as that's what the agreement was between you.

It's irrelevant that she didn't work the last hour - she made herself available to do that work, just as the company asked her to. If I am hired to be a waiter and there are no customers, so the cafe closes early, I am still owed a full day's pay. This is no different.

It was an error, which the company corrected by revising your shift hours. YABU.

You should be paid...you made that time available to them, you could have done something else, work or otherwise. It’s it’s a small co who May rehire and you want to keep onside, consider writing it off. Multi national they won’t notice

If I buy something on ebay, can I knock of a tenner once I've won by telling them it was an "error" and sending them a revised bid?

If I buy a cup of coffee in a cafe can I drink it and then announce that I'd make an error and will be paying less for it than I'd agreed to when I placed my order?

Honestly, some of you here are ridiculous. No wonder companies try this shit.

Forgive my ignorance, I don't have any experience at all in this but is locum work a bit like agency or bank cover? As in, you could alter the hours to suit you as much as they can? If so then it's just the nature of that type of work. If not then please completely ignore me.
I don't think you can expect them to pay for the hour you didn't work though. It's unlikely you turned down work from 5-6 to work there until 6. I think they'd, rightly or wrongly, take a dim view of being asked to pay that.

What's in your terms and conditions?

@ArcheryAnnie

It's irrelevant that she didn't work the last hour - she made herself available to do that work, just as the company asked her to. If I am hired to be a waiter and there are no customers, so the cafe closes early, I am still owed a full day's pay. This is no different.

Actually in a lot of places if you agree to being sent home early, your pay is docked accordingly.

It depends on what is in your contract. With my own contract, it states that unless I receive 4 hours notice of a shift cancellation, I get paid for it. Now while this wasn't technically a shift cancellation, the last hour of your shift was effectively cancelled. So it really depends on what it states in your contract.

I do locum work for large companies, and for me it would very much depend on whether I expected further work from them. There is one large company that I never care if I work for them again, and for them I would insist on being paid as per our agreement. For another company who make up 90% of my work I wouldn't as I like to keep them and the area manager on side. They only get one free pass though. If they change or cancel shifts at short notice or no notice I don't go back to that store.