So my child attends preschool from late September,
I always pay fees on time and so I did last time however on the 2nd of November I have received many calls from them at 7 in the morning where we were still asleep then the voice message been left, it was quite a rude voice message saying that I have an hour to pay the fees otherwise I will be charged 60 pounds fine.
Nothing else was said and I politely decided to send text message that I have paid 5 days prior to the deadline so it must be a mistake and then I get the reply which is "found the payment" no sorry or anything.
Now, I don't need flowers or big apology for that misstep but at least she could have said "oh sorry" especially after blackmail of a voice message. All the other ladies I find really nice and friendly l, this is just one particular one and she is the manager of the setting and she is the one usually at the door when I drop my kid off or when I pick her up, she never say hello or smile, she keeps ignoring my child when she tries to say hello in English as she is still learning the language.
Am I being too much to think that this lady is just unprofessional and sort of rude ?