Less AIBU, more is the estate agent BU.
I'm a first time buyer so my knowledge is limited to what's the norm and what isn't, please help me out!
DP and I have been looking to buy. We found a lovely house which we were keen to view. When we contact the estate agents to arrange a viewing they said it has had a lot of interest and someone has put in a verbal offer, but we should go ahead and view anyway. So we did just that and loved the house. Same day we spoke to the estate agent again as they said to get in touch if looking for a mortgage advisor and they'd recommend. During that phonecall they asked if we'd like to put in a verbal offer and we said yes. All good so far.
Next morning we get a phonecall from the estate agents saying the seller has accepted our verbal offer and isn't taking anymore applicants into consideration. So we were just waiting on mortage advisor to help us out with a mortgage (which is currently a slow process with being remote). Around two weeks later they set us up with a lender who were happy to give us a mortgage, but on the condition of the possibility of asbestos that had flagged up on the home report.
Mortgage advisor told us to contact estate agents and let them know of this, and hopefully get an asbestos test done. They told us they'd contact the seller and let us know. After a working week we contacted them and they said the seller is taking the weekend to make her decision on her next steps. Last night I noticed they've reduced the price. We hadn't heard a word so contacted again to be told it's up to us to find a suitable mortgage and our offer is still being acknowledged but they have put the asking price down. Very matter of fact on the phone, bordering on rude.
Sorry if it's been a bit of a ramble so to round it off...
YABU - Everything the estate agent has done is normal and standard.
YANBU - They should of let us know that they aren't willing to touch the possible asbestos so were putting the selling price down.