To think stairlifts should be reusable?

[rockingthelook]

I'm fuming, my parents are moving, they had a stairlift fitted just over 5 years ago to help my father , however, we've asked the company (nationwide, wellknown!) if they could either remove it, and/or sell it on as reconditioned? The reply was after 5 years they wouldn't recon it, and would also charge to remove it. I cannot believe that a company that has serviced every year, no faults etc can't or won't do anything with it, at over 2k a time that's a huge waste. If you look on fb marketplace etc they are going for next to nothing, I just can't understand why, am I unreasonable in thinking this is a huge rip off for the elderly and such an environmental waste ?

Totally right. I find a lot of companies that deal with accessibility, especially for the elderly, are pretty shark-like.
Try making a right fuss - because they often do work for families who are desperate to get loved ones back from hospital and things like that, I think a lot of customers put up with poor service and value. So if you have it in you, have the argument: it can work!

Totally right. I find a lot of companies that deal with accessibility, especially for the elderly, are pretty shark-like.
Try making a right fuss - because they often do work for families who are desperate to get loved ones back from hospital and things like that, I think a lot of customers put up with poor service and value. So if you have it in you, have the argument: it can work!