I used to work in M&S. In the year before I left, my store started opening on Boxing Day.
None of us, even the managers, wanted to work the (completely unnecessary) Boxing Day shift (which began at 7am!!!)
Even worse, 90% of the customers were miserable and complaining about the fact that we were open!
-"I can't believe you're open today. You should be getting the day off like the rest of us..."
- "In my day, the sales started in January."
- "Companies like yours are just greedy opening on a day like this."
and on and on and on...
I no longer work in retail, but I'm hoping that with lockdown looming, the sales will be moved back a few days this year, giving retail staff a much needed festive break.
Who's with me?