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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think retail stores will never survive if they don’t let customers try things on?!!

244 replies

TheNewLook · 21/10/2020 22:48

How are we supposed to give them our money when we can’t try anything on? Nobody want to schelp into town, buy a tonne of clothes, trail them home only to return most of it?

Same with online shopping. I return far more than I keep. It’s an exhausting process. Ordering, opening, trying, parceling up and waiting at the post office!

Let us try things on!!

I don’t care if the person who tried it on before me was harbouing Covid. It’s highly unlikely to live long enough on fabric to be able to contaminate me afterwards.

OP posts:
soffiee · 22/10/2020 22:24

You can't even access some shops like Jo Jo Maman Bebe. Doors are closed in my local one with a chair in front of the door, you must ring the bell or knock on the door. Wtf!???

RonaLisa · 22/10/2020 22:27

Hobbs and White Stuff were both letting people try stuff on at the weekend. When I next have any money to spend on clothes, I'll be going there first, just because they're being reasonable now.

Mummadeeze · 22/10/2020 22:29

I used to buy clothes every week because I enjoyed trying things on and browsing around. When the shops re-opened I queued up and bought some things to take home and everything looked awful so I had to take it all back and basically haven’t bothered buying anything since. In a way it is good for me personally as it has helped to break my shopping habit but it is scary how much the economy will suffer. I do think it should be down to personal choice. I really miss clothes shopping.

domesticslattern · 22/10/2020 22:33

I think it is worth keeping a watch on shops that do have open fitting rooms.
PP have mentioned Bravissimo, Hobbs and White Stuff. I'll add Jigsaw and Hollister to this list.
Sadly not John Lewis. You have to buy it, try it in in the loos (in my experience, with every other person who has visited any clothes shop on Oxford St and is trying their haul) and then take it back.
It is crackers though, expecting to shift clothes while expecting people to cheerily make a 45 min trip each way by public transport to return it in the entirely likely scenario it doesn't fit. That is a much more likely way for me to catch covid, I would hazard.

Dozer · 22/10/2020 22:35

Bravissimo has changing rooms open.

Dozer · 22/10/2020 22:35

White stuff too

Tigger03 · 22/10/2020 22:38

Mango was also letting people try on recently - bought a lovely jumper

Perfect28 · 22/10/2020 22:44

Yes, this! Getting new clothes is such a chore, particularly bras which need to be tried on. I had to resort to buying a few different sizes and returning them but it could easily have happened that none of them fit (thankfully a couple did). The hassle of returning, not to mention the fact that most of us don't have the money to do this! Refunds can take up to 10 days to go back into account. Very frustrating.

EveryDayIsADuvetDay · 22/10/2020 22:47

I'd much rather try things on in a fitting room, where maybe someone has taken the garment in, tried it on, max 5 minutes.
The alternative is someone has taken it to their coviddy house, sneezed on it for a few days, then returned it. Hmm

EveryDayIsADuvetDay · 22/10/2020 22:49

Asda refused to refund bras that were the wrong size, offered a credit note.
Waiting to hear back from the trading standards officer and their head office.

theliverpoolone · 22/10/2020 22:49

One of those outdoorsy shops - Trespass, I think - let me try things on at the weekend. They just didn't put what I didn't buy back on the rails. Blacks made me put pop socks over my socks to try shoes on, but other shops didn't - they said they'd only be needed if I was barefoot.

twobrews · 22/10/2020 22:50

I don't really understand the need to quarantine clothes that have been tried on in a changing room all.
It's impossible in most shops to select your particular size without rifling through the whole rail. People are still picking things up, feeling the quality, looking at the pattern etc then putting them back without them being quarantined.
I can understand more quarantining clothes tried on at home because they could realistically have been worn for days.

EmeraldShamrock · 22/10/2020 22:51

I can usually tell by looking at it in the store, it is the online market that drives me crackers working out the size, squinting at the shape.
I bought many summer trousers online all returned.

theliverpoolone · 22/10/2020 22:52

Crap, just seen the post saying Asda won't return bras. Hope Next do, I've just ordered dd 3 different sizes, as we've no idea what size she needs.

shinynewapple2020 · 22/10/2020 22:52

I agree . Particularly when sizing is so inconsistent. I've mainly been ordering stuff through Nexr on account and returning when it doesn't fit .

WineAndTiramisu · 22/10/2020 22:52

I wish I'd thought of the toilet thing, had to buy jeans yesterday (worn through both pairs I own!), Got them home and they don't really fit. First clothes I've bought since lockdown, I'll keep an eye on where is letting you try on and shop there in future. I don't think I'm particularly at risk from catching covid from trying on a pair on jeans.
Also the shop had signs up about hanging coats back up that had been tried on on the shop floor, so they didn't seem to mind that (next)

EmeraldShamrock · 22/10/2020 22:53

You have to buy it, try it in in the loos (in my experience, with every other person who has visited any clothes shop on Oxford St and is trying their haul) and then take it back
Great idea. 🤣

LaurieFairyCake · 22/10/2020 22:54

They shouldn't be quarantining clothes - it's stupid

What are they worried about? Getting sued? It's not going to be traced back to trying on clothes in a shop Confused

People need clothes and food - these are an actual need

Other things can close but not that

Pineapple5678 · 22/10/2020 22:54

@Justcallmebebes

Agree. I'm desperate for new bras and no way can i buy without trying on first
This!
Lardlizard · 22/10/2020 22:55

Do you guys believe shops are quarantining returned clothes for 14 days before going back in the shop floor ?
I do not believe that for a second

shinynewapple2020 · 22/10/2020 22:55

@theliverpoolone

Crap, just seen the post saying Asda won't return bras. Hope Next do, I've just ordered dd 3 different sizes, as we've no idea what size she needs.

You can definitely return bras at Next online

EmeraldShamrock · 22/10/2020 22:56

All the clothes shops are closed in Ireland for 6 weeks, I'm so sad. Sad

Love51 · 22/10/2020 22:59

I took my mum to boundary mill. They had a rule that you got to try a limited number of things on per day, (can't remember exactly, but 3-6) which meant you had to be selective. It seemed to work well but would have been impossible to monitor.

Changedmyname26 · 22/10/2020 23:12

@Lardlizard

No one is quarantining clothes for 14 days? 48/72 hours is the general time frame

lurker101 · 22/10/2020 23:12

Where are people not being allowed to try clothes on? Most of the shops I’ve been into in London have had their fitting rooms open for weeks - chains and independents, also at Heathrow and In Northern Ireland