MN is generally okay, and I always try to focus on the support and useful replies but there is always at least one or two posters who go on a thread and write snippy, nasty replies. I have just seen one where a new mum was asking for support as her DH was potentially cheating and someone mocked her for writing 'baby' instead of 'the baby'
What is wrong with people?
Facebook and Twitter are absolute cesspits for it - constant sniping and belittling or outright abuse in comments sections. If we talked to each other like that constantly in RL there would be violence and upset 24/7. But we don't. I don't know what the answer is, wish I did. But AIBU to wish there was a stock phrase that we could get people to start using that would stop people in there tracks and make them think about the way they are communicating? The way we teach kids with a short sharp 'No!' when they go towards a fire/road other danger or something. An operant conditioning type of intervention to think before you type?
I await the expected pile on of 'We don't live in a Utopia' and 'What makes you the internet police' that is incoming 