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Passport application

8 replies

walchesterweasel · 15/09/2020 20:10

Does anyone know how long it takes for a passport applied for online to be trackable on the system? Still showing 'Details Not Found' and I don't know if it means something has gone wrong.
Thanks

OP posts:
namechangedjustforthis10 · 15/09/2020 21:24

I'm assuming this is for a UK Passport application?

I don't know the answer to your question but when I applied for a renewal back in May I was kept up to date with progress via email and text message.

It took ages for the thing to arrive, but I was most impressed at how up to date I was kept on how things were going with the application.

When did you apply and have you received anything similar?

walchesterweasel · 15/09/2020 21:50

Yes, UK. It's only been a few days but I thought the reference code would have delivered some info but when I enter it as it says Not Found I am concerned there is an error.

OP posts:
SpringIsSprung1 · 15/09/2020 23:03

A friend of mine applied in July. Got an email he other day after enquiring to say would be another 2-3 weeks!

20mum · 15/09/2020 23:17

Any ideas on what to do for straightforward u.k born uk citizen (multi generations back, all u.k. born), but effectively denied citizenship by passport office insistence on processing according to new immigrant rules?

They accepted the application is perfectly in order, fee paid, person (interrogated in person as a first passport applicant) correctly matches the one on birth certificate (original copy). The date on birth certificate clearly makes the person well within the date when the only qualification for u.k. citizenship (and passport) was u.k. birth. The interviewing official stated the passport would arrive shortly.

But despite that, another official overrode him, acted outwith his authority and declared that no matter how many times the applicant submits a correctly completed application, photo, fee, they will never be granted a passport. Every application will require attending a personal interrogation, but every one will also require the list of twenty extra items, beyond the birth certificate, demanded for new immigrants.

It is extraordinary, and for an elderly English person, impossible to collect. Included as one item on list is Parents passports and proof of all places they lived throughout their lives. Another is all school reports. Another is photographic proof of applicant , aimed to prove living together in u.k. with parents and siblings (for a person dumped from birth by both parents, who are now long dead ! ) All addresses for a lifetime are to be listed and proved with mortgage details and bills, and so the twenty items go on, according to the power-exceeding official.

But the passport office and home office websites leave no doubt, this list is irrelevant to uncontrovertibly british people born in u.k. over sixty years ago. Citizenship is automatic, therefore passports cannot be denied or witheld, even if the person is a terrorist, let alone for an extremely ordinary, lifelong law abiding, elderly person.

The m.p. was asked to help, but merely handed the matter to a secretary, who in turn declared she always, exclusively, communicates with the Immigration department on all passport matters, which of course compounds the difficulty by giving credence to the peculiar determination to process a u.k.citizen as an immigrant.

Thousands of lawyers specialise in obtaining passports, but not one will assist non immigrants, because in theory citizenship and thus passports are automatic, and there can be no problem other than failing to fill the forms correctly and enclose the fee. . Solicitors have no expertise because the only experts required are the post office clerks who, for a small fee, operate the routine checking scheme for that purpose.

The person was once told by a policeman that someone they never heard of had at some time been listed for some link with their name, on police records. But whoever that person was, and whatever they had been up to, or even if they had somehow been trying an identity fraud, it would all be between the baddie and the police. It wouldn't permit the passport office refusing the genuine person on the birth certificate their own citizenship and passport. Again, even if they were themselves the worst villain known, they still can get a passport, according to the goverment websites, except in a listed few extraordinary situations (such as there is a court order to prevent them fleeing the country for an extremely serious matter they were charged with. Or they are a foreign born person attempting to kidnap a child in a custody battle). Those extraordinary circumstances couldn't possibly apply.

Any advice would be extremely welcome to someone in complete despair and effectively stateless, unable to participate in ordinary life in their own country, now that every transaction, even a night away in a b and b, requires photo i.d. proving a right to be in the country..

TimeStoleMyYouth · 15/09/2020 23:34

@20mum that is appalling!

I don’t understand how it has come about if the person is U.K. born. Could they try applying through a different passport office, or is the application being blocked at Home Office level for some reason?

I would be contacting the media.

20mum · 17/09/2020 20:19

Person is a bully magnet, official is simply power drunk, exceedi

piefacedClique · 17/09/2020 20:32

We had to be same error message when I logged in using the details they gave me after I’d applied on line. I applied for my daughters in a panic as we needed to travel quite urgently and while rushing, i had tapped on the wrong date for her birthday... entered 4th instead of 5th on the actual passport application. Maybe Try dates around the birthdate given on the log in. If not we managed to get in touch with the Peterborough and Newport passport offices and they were eventually able to help us. Try googling their direct contact numbers. Once we were able to explain to the passport office we couldn’t access it they realised we had ebetered the wrong date. Liverpool then expedited our application. If you’ve been out in a que and requested a call back don’t keep calling as every new call erases previous ones. Hope that’s helps x

20mum · 17/09/2020 20:44

....senior Immigration officer is exceeding his authority, acting ultra vires, which is in fact a criminal offence, carrying a prison sentence. Thank you. But m.p. is merely letting the secretary send presumably standard letter to immigration n visa people, a habit arising from the assumption that most passport matters must be immigration and visa, apart from the rare one for British citizen where the form was wrongly completed, in which case the one size advice is re-apply. Applicant is least assertive person on earth, and not multimillionaire, both preconditions for fighting a goverment singlehandedly, in absence of any legal advice or assistance. It's a totally automatic system, in theory. Fill correct form, pay correct fee, transaction complete, passport in post.

The only analogy I can think of is, say, registration of a birth or death. Correct forms, correct procedure, incontrovertible fact that the birth or death happened, cannot result in any outcome other than the routine processing and issuing of whatever documents the births or deaths departments are there to issue. It ought not to be possible that one rogue official can take it into his head to demand anything not set out in the rules, and to swear that because it cannot be done, the documents will never be issued. Ought not to be possible, so there's no well oiled (and remunerated) industry of legal specialists to advise, in the extraordinary case that the 'impossible' malfeasance in public office happens.

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