E mail phishing scam

[Hyperfish101]

Sorry. In a panic so posting for traffic.

Got an e mail supposedly from BT tonight querying a payment, seemed legitimate so logged in to my BT account with username and password. Only it wasn’t legitimate.

Quickly logged out. Changed password. Told BT. It was a chat th8ng and they just said change password. I am still worried though. If someone quickly got into my account they will have access to all of my e mails and possibly bank details from the payment area.

Anyone know what I need to do? Will a password change be enough?

Will tell bank in morning too. Really don’t want to have to delete whole e mail,account......

It's good odds that the first thing they'd have done if they'd accessed your account is lock you out of it by changing the password.

They haven't - and you changed it so the stolen credentials are no longer valid. You're almost certainly fine. On top of which, there's nothing you can do about it now anyway.

Don't close your email account, that's proper baby/bathwater thinking. It will have no effect at all, whatever the scammers did or did not access.

Thanks. I changed the password almost immediately so fingers crossed all is fine.

Do you use that email address and password combination elsewhere? If so you now have to changed these places as well.

I use that e mail address but not that password. A similar password but not the same. I should probably change that too I guess.