Listening, exactly.
However if normal numbers had been to Spain etc during the summer, the picture could change quickly. If every village had someone who had sat close to someone asymptomatic on a plane it would be all over the place before people were aware that they needed to change their behaviour. And hospitals would be swamped.
Our flat in Dorset is in a small block so when we went down after lockdown I checked with the building management whether there was anyone shielding and whether any special measures were needed. They laughed. There were at least a couple of residents who had carried on as normal, parties etc since the outset. A couple of others were shielding but their needs had been ignored. Out of curiosity I innocently asked the main offender, a young Australian woman, about lockdown. She said, with a completely straight face, that the virus was only in London and that it was caught on the tube. Lockdown had not applied to them. Amazingly the student neighbour said more or less the same thing.
Sadly if individuals are unable understand and allow for risk, the Government, of whatever stripe, will have to impose blanket measures. Its weird. I think, along with many people I know, I caught it in London before lockdown, so am not that worried personally. But it is frustrating to see people make no effort and decide that rules don't apply to them. The worst was a couple of young men on the train, masks under their chins, talking loudly and sitting opposite a couple of ladies aged about 80. What right do they have to risk other people's lives.
In terms of OPs cleaner, there was a solution. We have all known about the possibility self isolate when you get home. For some people who really need to travel, that will be worthwhile. And from what OP has said she sounds as if she does not like England or the English much, so perhaps it will all work out in the end.