In Feb, I started joining a work agency in an area I'm moving to. I had an interview, passed their exams, provided references and they copied my passport etc. I made it clear that I hadn't moved to the area, but would have been shortly. Covid came, so I contacted them in Mar, to say I would still be moving, but it was on hold.
I emailed them today to say I'll be moving soon, and if there was anything else they require before I book shifts. They have, however, none of my details and 'think' they have shredded it all!!! They are one of only a few companies offering my type of work in the area, and that is the only reason I'd even consider starting over again with them.
AIBU to find this unprofessional and try another agency instead? Should I have been in closer contact since Mar?